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Best Airport Terminals

London's Heathrow Airport Terminal 2 is voted the World's Best Airport Terminal by airport customers in the 2018 World Airport Survey results. The 2017 award winner, Munich Airport T2 takes 2nd place with Singapore's Changi Airport Terminal 3 in 3rd place.
World's Best Airport Terminals
1London Heathrow - T2
2Munich - T2
3Singapore Changi - T3
4London Heathrow - T5
5Tokyo Haneda - Int'l
6Madrid - T4
7Dubai - T3
8Paris CDG - T2-M
9Mumbai - T2
10Baku Heydar Aliyev Airport - T1
About the World Airport Awards

The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey. The survey is operated as an independent study, with no entry fees or charges to any airport, and the Awards ceremony is also provided to winning airports at no cost. The use of award logos and related information is free of any charge.

The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

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