World’s Best Airport Staff 2024

Narita International Airport wins the top award for the World's Best Airport Staff service in 2024, ahead of Munich Airport in 2nd place and Incheon International Airport in 3rd position

Scroll down the page to view the full results by global regions

World’s Best Airport Staff 2024

The Awards for Best Airport Staff service recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.

1

Tokyo Narita

2

Munich

3

Seoul Incheon

4

Singapore Changi

5

Tokyo Haneda

6

Hong Kong

7

Bahrain

8

Doha Hamad

9

Haikou Meilan

10

Centrair Nagoya

Best Airport Staff in Africa 2024

1

Cape Town

2

Durban King Shaka

3

Mauritius

4

Casablanca

5

Seychelles

6

Kigali

7

Marrakech

8

Nairobi

9

Addis Ababa

10

Rabat

Best Airport Staff in Australia/Pacific 2024

1

Perth

2

Auckland

3

Melbourne

4

Adelaide

5

Gold Coast

6

Brisbane

7

Nadi

8

Sydney

9

Wellington

10

Alice Springs

Best Airport Staff in Asia 2024

1

Tokyo Narita

2

Seoul Incheon

3

Singapore Changi

4

Tokyo Haneda

5

Hong Kong

6

Haikou Meilan

7

Centrair Nagoya

8

New Chitose

9

Kansai

10

Hyderabad

Best Airport Staff in Central Asia / CIS 2024

1

Baku

2

Tashkent

3

Nur-Sultan

4

Almaty

5

Ashgabat

6

Chisinau

7

Yerevan

8

Bishkek

9

Atyrau

10

Dushanbe

Best Airport Staff in China 2024

1

Haikou Meilan

2

Shenzhen

3

Shanghai Hongqiao

4

Chengdu Tianfu

5

Hangzhou

6

Guangzhou

7

Xi'an

8

Sanya Phoenix

9

Beijing Daxing

10

Xiamen

Best Airport Staff in the Middle East 2024

1

Bahrain

2

Doha Hamad

3

Muscat

4

Riyadh

5

Amman

6

Dubai

7

Abu Dhabi

8

Medina

9

Dammam

10

Salalah

Best Airport Staff in Europe 2024

1

Munich

2

Rome Fiumicino

3

Vienna

4

Paris CDG

5

Helsinki-Vantaa

6

Madrid Barajas

7

Zurich

8

Amsterdam Schiphol

9

London Heathrow

10

Paris Orly

Best Airport Staff in India & South Asia 2024

1

Hyderabad

2

Bangalore

3

Delhi

4

Goa Manohar

5

Mumbai

6

Colombo

7

Cochin

8

Ahmedabad

9

Chennai

10

Amritsar

Best Airport Staff in North America 2024

1

Dallas/Fort Worth

2

Montréal

3

Vancouver

4

New York LGA

5

Cincinnati/Northern Kentucky

6

Seattle-Tacoma

7

San Francisco

8

Houston Hobby

9

Minneapolis St.Paul

10

Denver

Best Airport Staff in South America 2024

1

Bogota

2

Quito

3

Santiago

4

Lima

5

Rio de Janeiro GIG

6

Buenos Aires EZE

7

São Paulo GRU

8

Medellin

9

São Paulo CGH

10

Guayaquil

Best Airport Staff in Central America & Caribbean 2024

1

Juan Santamaría

2

Port of Spain

3

Punta Cana

4

Curaçao

5

Panama Tocumen

6

Aruba

7

Montego Bay

8

Bridgetown

9

Kingston

10

Saint Martin

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EN

World’s Best Airport Staff 2024

Narita International Airport wins the top award for the World's Best Airport Staff service in 2024, ahead of Munich Airport in 2nd place and Incheon International Airport in 3rd position

World’s Best Airport Staff 2024

1

Tokyo Narita

2

Munich

3

Seoul Incheon

4

Singapore Changi

5

Tokyo Haneda

6

Hong Kong

7

Bahrain

8

Doha Hamad

9

Haikou Meilan

10

Centrair Nagoya

Best Airport Staff in Africa 2024

1

Cape Town

2

Durban King Shaka

3

Mauritius

4

Casablanca

5

Seychelles

6

Kigali

7

Marrakech

8

Nairobi

9

Addis Ababa

10

Rabat

Best Airport Staff in Australia/Pacific 2024

1

Perth

2

Auckland

3

Melbourne

4

Adelaide

5

Gold Coast

6

Brisbane

7

Nadi

8

Sydney

9

Wellington

10

Alice Springs

Best Airport Staff in Asia 2024

1

Tokyo Narita