World Airport Awards | the Passengers Choice


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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.

2013 AIRPORT AWARDS

Airport of the Year

Best Domestic Airport

Best Premium Airport

Most Improved Airport

Best Low-Cost Airport

Top 100 Airports

Best in Category Winners

Best Airports : by Size

Best Airports : by Region

Best Airports : by Staff

Best Regional Airports

World's Best Airport Hotels

AWARDS ARCHIVE

Singapore Changi Airport is named the World's Best Airport at the 2013 World Airport Awards

WORLD'S BEST AIRPORTS

1 Singapore Changi Airport

2 Incheon International Airport

3 Amsterdam Schiphol Airport

4 Hong Kong International Airport

5 Beijing Capital International Airport

6 Munich Airport

7 Zurich Airport

8 Vancouver International Airport

9 Tokyo International Airport (Haneda)

10 London Heathrow Airport

View the Top 100 Airport results

World's Best Airport Hotels

Schiphol celebrates

WORLD'S BEST AIRPORT HOTELS

1 Regal Airport Hotel Hong Kong

2 Langham Place Beijing Airport

3 Oryx Rotana Doha

4 Kempinski Hotel Airport Munich

5 Crowne Plaza Changi Airport

View the Best Airport Hotel results

HEATHROW scores double success at World Airport Awards

Heathrow scores a double-success at the World Airport Awards as winner of the World's Best Airport Shopping award, with Heathrow Terminal 5 being named as the World's Best Terminal Building.

Best Airports by "Airport Size"
Over 50 million	40-50 million	30-40 million	20-30 million	10-20 million	5-10 million	under 5 million
1. Singapore	1. Istanbul	1. Incheon	1. Zurich	1. Vancouver	1. Cape Town	1. Durban
2. Amsterdam	2. San Francisco	2. Munich	2. Copenhagen	2. Auckland	2. Cincinnati	2. London City
3. Hong Kong	3. Guangzhou	3. Kuala Lumpur	3. Brisbane	3. Centrair	3. Cologne/Bonn	3. Guayaquil
Full results	Full results	Full results	Full results	Full results	Full results	Full results

Airport Award results :
BEST AIRPORTS	BEST AIRPORT SERVICES	BEST AIRPORT HOTELS
World's Best Airport	World's Best Airport Shopping	World's Best Airport Hotel
World's Best Domestic Airport	World's Best Airport Security Processing	Best Airport Hotel in Africa
World's Most Improved Airport	World's Best Airport Immigration Service	Best Airport Hotel in Asia
World's Best Airport Terminal	World's Best Transit Airport	Best Airport Hotel in Australia/Pacific
World's Best Premium Airport	World's Best Terminal Cleanliness	Best Airport Hotel in China
	World's Best Airport for Leisure Amenities	Best Airport Hotel in Europe
BEST AIRPORT BY REGION	World's Best Airport Dining	Best Airport Hotel in Middle East
Best Airport in Africa	World's Best Airport Baggage Delivery	Best Airport Hotel in North America
Best Airport in Asia	SURVEY BACKGROUND Over 12 million air travellers from 108 nationalities completed the SKYTRAX airport customer satisfaction survey, scoring their experiences across 39 different airport service and product areas.	Best Airport Hotel in South America
Best Airport in Australia/Pacific		THE CUSTOMER EXPERIENCE The survey evaluates the total passenger experience at each airport, for departures, arrivals, transit through to the departure gate. The survey is regarded as the global benchmark of airport excellence.
Best Airport in China
Best Airport in Europe
Best Airport in India
Best Airport in Middle East	BEST AIRPORT STAFF
Best Airport in North America	Best Airport Staff in Africa
Best Airport in South America	Best Airport Staff in Asia	BEST REGIONAL AIRPORTS
Best Airport in Central America	Best Airport Staff in Australia/Pacific	Best Regional Airport Africa
Best Airport in Central Europe	Best Airport Staff in Europe	Best Regional Airport Asia
Best Airport in Southern Europe	Best Airport Staff in Middle East	Best Regional Airport China
Best Airport in Western Europe	Best Airport Staff in Central America	Best Regional Airport Europe
Best Airport in Northern Europe	Best Airport Staff in North America	Best Regional Airport North America
Best Airport in Eastern Europe	Best Airport Staff in South America	Best Regional Airport South America