The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual
airport passenger satisfaction survey, to decide award winners. The World Airport Awards™ are the global benchmark of airport excellence and Quality ranking.
In a gala ceremony held at Passenger Terminal EXPO in Vienna, the World Airport Awards were announced by SKYTRAX. These are most coveted
awards for the airport industry, and this was underlined by a record attendance at the ceremony for airports and airport hotels from across the globe.
Take a tour around the Awards website to find out which airports have been named as the world's Best!
The World Airport Awards™ are the most prestigious recognition of quality for airports across the world, based on the annual
SKYTRAX airport customer survey, covering 388 airports. The Awards are the global benchmark of airport excellence and Quality ranking, and are fullyGuaranteed for total independence.
SURVEY BACKGROUND Over 12 million air travellers from 108 nationalities completed the SKYTRAX airport customer satisfaction survey, scoring their experiences across 39 different airport service and product areas.
THE CUSTOMER EXPERIENCE The survey evaluates the total passenger experience at each airport, for departures, arrivals, transit through to the departure gate. The survey is regarded as the global benchmark of airport excellence.
Airport of the Year
