Amsterdam Airport Schiphol wins the award for the World's Best Airport Website and Digital Services 2023, ahead of Singapore Changi in 2nd place and Incheon Airport in 3rd position.
The Best Airport Website & Digital Services category covers survey feedback relating to website and mobile website function, smartphone app, interactive information kiosks, digital mapping, dynamic wayfinding, digital transportation information, smart cleanliness monitoring and technology relating to self-check-in and self-bag drop, online shopping/dining orders, immigration e-counters, dynamic queue and capacity monitoring
