World’s Best Airport Staff 2026

Tokyo Narita International Airport wins the top award for the World's Best Airport Staff service in 2026, ahead of Chubu Centrair International Airport in 2nd place and Singapore Changi Airport in 3rd position

Scroll down the page to view the full results by global regions

World’s Best Airport Staff 2026

The Awards for Best Airport Staff service recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.

1

Tokyo Narita

2

Centrair Nagoya

3

Singapore Changi

4

Seoul Incheon

5

Hong Kong

6

Taiwan Taoyuan

7

Munich

8

Fukuoka

9

Rome Fiumicino

10

Tokyo Haneda

Best Airport Staff in Africa 2026

1

Cape Town

2

Kigali

3

Addis Ababa

4

Marrakech

5

Durban King Shaka

6

Casablanca

7

Johannesburg

8

Mauritius

9

Nairobi

10

Cairo

Best Airport Staff in Australia/Pacific 2026

1

Adelaide

2

Brisbane

3

Melbourne

4

Perth

5

Auckland

6

Sydney

7

Nadi

8

Gold Coast

9

Christchurch

10

Wellington

Best Airport Staff in Asia 2026

1

Tokyo Narita

2

Centrair Nagoya

3

Singapore Changi

4

Seoul Incheon

5

Hong Kong

6

Taiwan Taoyuan

7

Fukuoka

8

Tokyo Haneda

9

Haikou Meilan

10

Jakarta

Best Airport Staff in Central Asia / CIS 2026

1

Almaty

2

Baku

3

Nur-Sultan

4

Bishkek

5

Tashkent

6

Yerevan

7

Chisinau

8

Ashgabat

9

Atyrau

10

Dushanbe

Best Airport Staff in China 2026

1

Haikou Meilan

2

Shanghai Hongqiao

3

Hangzhou

4

Shenzhen Bao'an

5

Guangzhou Baiyun

6

Chongqing Jiangbei

7

Xi'an

8

Chengdu Shuangliu

9

Sanya Phoenix

10

Chengdu Tianfu

Best Airport Staff in the Middle East 2026

1

Bahrain

2

Riyadh

3

Muscat

4

Abu Dhabi

5

Jeddah

6

Amman

7

Dubai

8

Sharjah

9

Dammam

10

Kuwait

Best Airport Staff in Europe 2026

1

Munich

2

Rome Fiumicino

3

Vienna

4

Amsterdam Schiphol

5

Paris CDG

6

Copenhagen

7

Paris Orly

8

Helsinki-Vantaa

9

Cologne / Bonn

10

Barcelona

Best Airport Staff in India & South Asia 2026

1

Hyderabad

2

Delhi

3

Bangalore

4

Goa Manohar

5

Chennai

6

Colombo

7

Mumbai

8

Amritsar

9

Kolkata

10

Cochin

Best Airport Staff in North America 2026

1

Toronto Pearson

2

Montréal

3

Vancouver

4

San Francisco

5

New York LGA

6

Houston Hobby

7

Orlando Int'l

8

Seattle-Tacoma

9

Dallas/Fort Worth

10

Detroit

Best Airport Staff in South America 2026

1

Santiago

2

Bogota

3

Quito

4

Buenos Aires EZE

5

São Paulo GRU

6

Guayaquil

7

Lima

8

Brasília

9

Rio de Janeiro GIG

10

Recife

Best Airport Staff in Central America & Caribbean 2026

1

Curaçao

2

Juan Santamaría

3

Punta Cana

4

Saint Martin

5

San Juan

6

Montego Bay

7

Port of Spain

8

Panama Tocumen

9

Nassau Lynden Pindling

10

Aruba

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EN

World’s Best Airport Staff 2026

Tokyo Narita International Airport wins the top award for the World's Best Airport Staff service in 2026, ahead of Chubu Centrair International Airport in 2nd place and Singapore Changi Airport in 3rd position

World’s Best Airport Staff 2026

1

Tokyo Narita

2

Centrair Nagoya

3

Singapore Changi

4

Seoul Incheon

5

Hong Kong

6

Taiwan Taoyuan

7

Munich

8

Fukuoka

9

Rome Fiumicino

10

Tokyo Haneda

Best Airport Staff in Africa 2026

1

Cape Town

2

Kigali

3

Addis Ababa

4

Marrakech

5

Durban King Shaka

6

Casablanca

7

Johannesburg

8

Mauritius

9

Nairobi

10

Cairo

Best Airport Staff in Australia/Pacific 2026

1

Adelaide

2

Brisbane

3

Melbourne

4

Perth

5

Auckland

6

Sydney

7

Nadi

8

Gold Coast

9

Christchurch

10

Wellington

Best Airport Staff in Asia 2026

1

Tokyo Narita