airport awards 2021

World’s Best Airport Staff 2021

Changi Airport Singapore wins award for the World's Best Airport Staff Service, with Tokyo Haneda Airport in 2nd, ahead of Incheon International Airport in 3rd place.

The Awards for Best Airport Staff service recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.

World’s Best Airport Staff 2021

1

Singapore Changi

2

Tokyo Haneda

3

Seoul Incheon

4

Kansai

5

Tokyo Narita

6

Hong Kong

7

Centrair Nagoya

8

Doha Hamad

9

Copenhagen

10

Amsterdam Schiphol

Best Airport Staff in Africa 2021

1

Cape Town

2

Durban King Shaka

3

Johannesburg

4

Kigali

5

Casablanca

6

Mauritius

7

Marrakech

8

Addis Ababa

9

Nairobi

10

Entebbe

Best Airport Staff in Australia/Pacific 2021

1

Brisbane

2

Melbourne

3

Sydney

4

Gold Coast

5

Adelaide

6

Nadi

7

Wellington

8

Auckland

9

Christchurch

10

Perth

Best Airport Staff in Asia 2021

1

Singapore Changi

2

Tokyo Haneda

3

Seoul Incheon

4

Kansai

5

Tokyo Narita

6

Hong Kong

7

Centrair Nagoya

8

Guangzhou

9

Taiwan Taoyuan

10

Jakarta

Best Airport Staff in India & C Asia 2021

1

Bangalore

2

Delhi

3

Mumbai

4

Hyderabad

5

Colombo

6

Goa

7

Chittagong

8

Ahmedabad

9

Chennai

10

Lahore

Best Airport Staff in China 2021

1

Guangzhou

2

Haikou Meilan

3

Shenzhen

4

Shanghai Hongqiao

5

Sanya Phoenix

6

Chengdu Shuangliu

7

Xi'an

8

Hangzhou

9

Beijing Daxing

10

Changsha

Best Airport Staff in the Middle East 2021

1

Doha Hamad

2

Muscat

3

Riyadh

4

Dubai

5

Jeddah

6

Dammam

7

Abu Dhabi

8

Bahrain

9

Medina

10

Salalah

Best Airport Staff in Europe 2021

1

Copenhagen

2

Amsterdam Schiphol

3

Zurich

4

Munich

5

Vienna

6

Rome Fiumicino

7

Paris CDG

8

Helsinki-Vantaa

9

Istanbul

10

London Heathrow

Best Airport Staff in Russia & CIS 2021

1

Baku

2

Rostov-on-Don

3

Moscow Sheremetyevo

4

Moscow Vnukovo

5

Kazan

6

Yekaterinburg

7

Sochi

8

Moscow Domodedovo

9

Samara

10

St Petersburg

Best Airport Staff in North America 2021

1

Seattle-Tacoma

2

Denver

3

Montréal

4

Vancouver

5

Cincinnati/Northern Kentucky

6

Toronto Pearson

7

Houston George Bush

8

Dallas/Fort Worth

9

Atlanta

10

Detroit Metropolitan

Best Airport Staff in South America 2021

1

Bogota

2

Quito

3

Lima

4

Santiago

5

Guayaquil

6

Rio de Janeiro GIG

7

Medellin

8

São Paulo GRU

9

Buenos Aires Airpark

10

Recife

Best Airport Staff in Central America & Caribbean 2021

1

San Jose

2

Panama Tocumen

3

Nassau Lynden Pindling

4

Port of Spain

5

Saint Martin

6

Bridgetown

7

San Juan

8

Bermuda

9

Martinique

10

Kingston

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