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World’s Best Airport Staff 2020

Kansai International Airport wins award for the World's Best Airport Staff Service, with Narita International Airport in 2nd, ahead of Incheon International Airport in 3rd place.

The Awards for Best Airport Staff service recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.

World’s Best Airport Staff 2020

1

Kansai

2

Tokyo Narita

3

Seoul Incheon

4

Singapore Changi

5

Tokyo Haneda

6

Copenhagen

7

Hong Kong

8

Vienna

9

Taiwan Taoyuan

10

Centrair Nagoya

Best Airport Staff in Africa 2020

1

Durban King Shaka

2

Cape Town

3

Johannesburg

4

Mauritius

5

Kigali

6

Seychelles

7

Marrakech

8

Port Elizabeth

9

La Réunion

10

East London

Best Airport Staff in Australia/Pacific 2020

1

Sydney

2

Gold Coast

3

Melbourne

4

Brisbane

5

Adelaide

6

Auckland

7

Perth

8

Nadi

9

Christchurch

10

Cairns

Best Airport Staff in Asia 2020

1

Kansai

2

Tokyo Narita

3

Seoul Incheon

4

Singapore Changi

5

Tokyo Haneda

6

Hong Kong

7

Taiwan Taoyuan

8

Centrair Nagoya

9

Guangzhou

10

Bangkok Suvarnabhumi

Best Airport Staff in India & C Asia 2020

1

Mumbai

2

Hyderabad

3

Delhi

4

Bangalore

5

Chennai

6

Karachi

7

Colombo

8

Kolkata

9

Goa

10

Dhaka

Best Airport Staff in China 2020

1

Guangzhou

2

Haikou Meilan

3

Shanghai Hongqiao

4

Changsha

5

Shenzhen

6

Chengdu

7

Xi'an

8

Sanya Phoenix

9

Beijing Capital

10

Hangzhou

Best Airport Staff in the Middle East 2020

1

Doha Hamad

2

Muscat

3

Abu Dhabi

4

Dubai

5

Dammam

6

Riyadh

7

Salalah

8

Beirut

9

Bahrain

10

Medina

Best Airport Staff in Europe 2020

1

Copenhagen

2

Vienna

3

Amsterdam Schiphol

4

Munich

5

Zurich

6

Helsinki-Vantaa

7

Rome Fiumicino

8

London Heathrow

9

Paris CDG

10

Hamburg

Best Airport Staff in Russia & CIS 2020

1

Kazan

2

Moscow Sheremetyevo

3

Baku

4

Yekaterinburg

5

Rostov-on-Don

6

Moscow Vnukovo

7

St Petersburg

8

Samara

9

Nur-Sultan

10

Moscow Domodedovo

Best Airport Staff in Central America 2020

1

Panama Tocumen

2

Port of Spain

3

Bermuda

4

Kingston

5

Montego Bay

6

Bridgetown

7

Aruba

8

Saint Martin

9

San Juan

10

Punta Cana

Best Airport Staff in North America 2020

1

Montréal

2

Vancouver

3

Seattle-Tacoma

4

Denver

5

Cincinnati/Northern Kentucky

6

Houston George Bush

7

Toronto Pearson

8

San Francisco

9

Minneapolis St.Paul

10

Dallas/Fort Worth

Best Airport Staff in South America 2020

1

Quito

2

Lima

3

Bogota

4

Rio de Janeiro GIG

5

Buenos Aires EZE

6

Guayaquil

7

Santiago

8

São Paulo GRU

9

Recife

10

Buenos Aires Airpark

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