Crowne Plaza Changi Airport wins the World's Best Airport Hotel Award for 6th straight year, with Hyatt Regency Shenzhen Airport in 2nd place. Pullman Guangzhou Airport (3rd), Fairmont Vancouver Airport (4th) and Sofitel London Heathrow in 5th.
The World’s Best Airport Hotels 2020
The Airport Hotel Awards are based on Guest surveys assessing hotel standards to include: Overall experience at the Hotel : Access to/from Airport to Hotel : Friendly and professional reception service : Warmth and hospitality of staff : Being treated as a valued customer : Cleanliness of bedroom and bathroom : Bedroom enabling a good night’s sleep : In-room amenities : Leisure, Fitness and Spa facilities : Quality of food : Quality of restaurant staff service : Value for money