The World’s Best Airports in 2020 are announced

By Peter Miller, Skytrax

(Photo: Mr Lee Seow Hiang, CEO of Changi Airport Group)

Singapore Changi Airport has been named as the World’s Best Airport for the eighth consecutive year by customers at the 2020 World Airport Awards. Changi Airport also won the award for the World’s Best Airport Leisure Amenities.

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The World’s Top 10 Airports of 2020 are:

 

1. Singapore Changi Airport
2. Tokyo Haneda Airport
3. Hamad International Airport Doha
4. Incheon International Airport
5. Munich Airport
6. Hong Kong International Airport
7. Narita International Airport
8. Central Japan International Airport
9. Amsterdam Schiphol Airport
10. Kansai International Airport

 

View the World Airport Awards video:  »  View the 2020 Awards Video

View the full World Airport Awards results:  »  A-Z Award Winners

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Mr Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said, “Changi Airport is humbled to receive this affirmation from our travellers, made possible by the strong support from our airport partners. This has been a challenging year for all us. Like everyone else, here at Changi, we continue to do our best to safeguard and protect the health of our travellers, our visitors and our airport workers. We wish everyone in the international aviation community well. Let’s look forward to better times and soon.”

Mr Edward Plaisted, CEO of Skytrax said, “For Singapore Changi Airport to be voted the World’s Best Airport title for eight consecutive years is a truly remarkable achievement and demonstrates a simply fantastic level of consistency. Singapore Changi Airport remains a very popular choice with customers and delights at nearly all points in the airport journey, and it is this attention to detail that proves so popular. This year also marks the first time that customers have been able to recognise Jewel Changi Airport, a multi-dimensional destination filled with inspiring attractions, unique retail and dining concepts. The annual survey and awards finalisation was all completed this year in March, but due to Covid-19 the awards event scheduled for 1st April Paris was cancelled. Having deferred the award announcements for nearly six weeks, we felt it was now right to try and bring some cheer into the airport industry in these difficult times.”

View the 2020: »   Top 100 Airports 

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Best Airports 2020: 70+ million passengers

 

1. Tokyo Haneda Airport
2. Hong Kong International Airport
3. Amsterdam Schiphol Airport
4. London Heathrow Airport
5. Frankfurt Airport
6. Paris CDG Airport
7. Dubai International Airport
8. Guangzhou Baiyun International Airport
9. Hartsfield-Jackson Atlanta International Airport
10. Dallas/Fort Worth International Airport

 

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Best Airports 2020: 60 to 70 million passengers

 

1. Singapore Changi Airport
2. Incheon International Airport
3. Madrid Barajas Airport
4. Jakarta Soekarno–Hatta International Airport
5. Denver International Airport

 

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Best Airports 2020: 50 to 60 million passengers

 

1. Toronto Pearson International Airport
2. Barcelona Josep Tarradellas Barcelona–El Prat  Airport
3. San Francisco International Airport
4. Seattle-Tacoma International Airport
5. Shenzhen Bao’an International Airport
6. Chengdu Shuangliu International Airport
7. Istanbul Airport
8. Charlotte Douglas International Airport
9. Las Vegas McCarran International Airport
10. Orlando International Airport

 

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Best Airports 2020: 40 to 50 million passengers

 

1. Munich Airport
2. Narita International Airport
3. Taiwan Taoyuan International Airport
4. Shanghai Hongqiao International Airport
5. Sydney Airport
6. Houston George Bush Intercontinental Airport
7. Xi’an Xianyang International Airport
8. Mumbai Chhatrapati Shivaji Maharaj International
9. Rome Fiumicino Airport
10. Moscow Sheremetyevo Airport

 

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Best Airports 2020: 30 to 40 million passengers

 

1. Hamad International Airport
2. Kansai International Airport
3. Zurich Airport
4. Vienna Airport
5. Melbourne Airport
6. Copenhagen Airport
7. Bogota El Dorado Airport
8. Bangalore International Airport
9. Paris Orly Airport
10. Lisbon Airport

 

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Best Airports 2020: 20 to 30 million passengers

 

1. Vancouver International Airport
2. Helsinki-Vantaa  International Airport
3. Brisbane Airport
4. Auckland International Airport
5. Dusseldorf Airport
6. Johannesburg O. R. Tambo International Airport
7. Haikou Meilan International Airport
8. Fukuoka Airport
9. Jorge Chávez International Airport
10. Athens  International Airport Eleftherios Venizelos

 

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Best Airports 2020: 10 to 20 million passengers

 

1. Chubu Centrair International Airport Nagoya
2. Cape Town International Airport
3. Hamburg Airport
4. Cologne / Bonn Airport
5. Perth Airport
6. Houston William P. Hobby Airport
7. Muscat International Airport
8. Warsaw  Chopin Airport
9. Porto Airport
10. Damman King Fahd International Airport

 

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Best Airports 2020: 5 to 10 million passengers

 

1. Durban King Shaka International Airport
2. Cincinnati/Northern Kentucky International Airport
3. London City Airport
4. Quito International Airport
5. Adelaide Airport
6. Gold Coast Airport
7. Christchurch International Airport
8. Medina Prince Mohammad bin Abdulaziz International Airport
9. Malta International Airport
10. Bahrain International Airport

 

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Best Airports 2020: up to 5 million passengers

 

1. Baku Heydar Aliyev International Airport
2. Guayaquil José Joaquín de Olmedo International Airport
3. Mauritius Sir Seewoosagur Ramgoolam International Airport
4. Rostov Platov International Airport
5. Kazan International Airport
6. Salalah International Airport
7. Billy Bishop Toronto City Airport
8. Halifax Stanfield International Airport
9. Luxembourg Airport
10. Billund Airport

 

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AWARD WINNERS AT THE 2020 WORLD AIRPORT AWARDS

 

Best Airport Hotel in Middle East : Mövenpick Hotel Bahrain

Best Airport Hotel in Asia : Crowne Plaza Changi Airport

Best Airport Hotel in Australia / Pacific : Pullman Sydney Airport

Best Airport Hotel in China : Hyatt Regency Shenzhen Airport

Best Airport Hotel in Europe : Sofitel London Heathrow

Best Airport Hotel in North America : Fairmont Vancouver Airport

Best Airport Hotel in South America : Wyndham Quito Airport

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Best Airport in Africa : Cape Town International Airport

Best Airport in Asia :  Singapore Changi Airport

Best Airport in Australia / Pacific : Melbourne

Best Airport in Central America : Panama Tocumen International Airport

Best Airport in Central Europe : Munich Airport

Best Airport in China : Shanghai Hongqiao International Airport

Best Airport in Eastern Europe : Budapest International Airport

Best Airport in Europe : Munich Airport

Best Airport in India / Central Asia : Indira Gandhi International, Delhi

Best Airport in Middle East : Hamad International Airport

Best Airport in North America : Vancouver International Airport

Best Airport in Northern Europe : Helsinki-Vantaa

Best Airport in Russia & CIS : Baku Heydar Aliyev International Airport

Best Airport in South America : Jorge Chávez International Airport, Lima

Best Airport in Southern Europe : Adolfo Suárez Madrid-Barajas Airport

Best Airport in Western Europe : Amsterdam Schiphol

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Best Airport Staff in Africa : King Shaka International Airport

Best Airport Staff in Asia : Kansai International Airport

Best Airport Staff in Australia/Pacific : Sydney

Best Airport Staff in Central America : Panama Tocumen International Airport

Best Airport Staff in China : Guangzhou Baiyun International Airport

Best Airport Staff in Europe : Copenhagen

Best Airport Staff in India / Central Asia : Mumbai

Best Airport Staff in Middle East : Hamad International Airport

Best Airport Staff in North America : Montréal

Best Airport Staff in Russia & CIS : Kazan International Airport

Best Airport Staff in South America : Mariscal Sucre International Airport, Quito

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Best Regional Airport in Africa : King Shaka International Airport

Best Regional Airport in Asia : Chubu Centrair International Airport

Best Regional Airport in Australia / Pacific : Adelaide

Best Regional Airport in China : Haikou Meilan International Airport

Best Regional Airport in Europe : Hamburg

Best Regional Airport in India / Central Asia : Bangalore

Best Regional Airport in North America : Cincinnati/Northern Kentucky

Best Regional Airport in Russia & CIS : Rostov-on-Don

Best Regional Airport in South America : Mariscal Sucre International Airport, Quito

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World’s Best Airport : Changi Airport Singapore

World’s Best Airport Dining : Tokyo Narita

World’s Best Airport for Baggage Delivery : Kansai International Airport

World’s Best Airport Hotel : Crowne Plaza Changi Airport

World’s Best Airport Immigration Service : Hong Kong International Airport

World’s Best Airport Leisure Amenities :  Singapore Changi Airport

World’s Best Airport Security Processing : Zurich Airport

World’s Best Airport Shopping : London Heathrow Airport

World’s Best Airport Staff : Kansai International Airport

World’s Best Airport Terminal : Seoul Incheon – T2

World’s Best Domestic Airport : Tokyo Haneda Airport

World’s Best Low Cost Terminal :  T3, Paris CDG Airport

World’s Best PRM / Accessible Facilities : Tokyo Haneda Airport

World’s Best Regional Airport : Chubu Centrair International Airport

World’s Best Transit Airport : Incheon International Airport

World’s Best Website & Digital Services : Houston Airports

World’s Cleanest Airport : Tokyo Haneda Airport

World’s Most Improved Airport : Paris Orly Airport

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