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Changi Airport Singapore is named World's Best Airport for the 5th consecutive year

14th March 2016 - Amsterdam, Netherlands

Singapore Changi Airport has been named as the World's Best Airport by air travellers for the fifth consecutive  year at the 2017 Skytrax World Airport Awards, held at Passenger Terminal EXPO in Amsterdam, Netherlands.

The World's Top 10 Airports

1    Singapore Changi Airport
2    Tokyo International Airport (Haneda)
3    Incheon International Airport
4    Munich Airport
5    Hong Kong International Airport
6    Hamad International Airport
7    Chubu Centrair Nagoya
8    Zurich Airport
9    London Heathrow Airport
10  Frankfurt Airport

Attending the Skytrax World Airport Awards event, Mr Lee Seow Hiang, CEO of Changi Airport Group said ""Winning the Skytrax World’s Best Airport Award for the fifth consecutive year is immense encouragement to our 50,000-strong airport community at Changi Airport, every one of whom is passionate about delivering the most memorable airport experience to our passengers.  This recognition affirms our service belief which we have held steadfast all these years - putting passengers at the heart of all we do.  While we expand our facilities to serve more passengers in the coming years, we will continue to work closely with all our airport partners to further enhance the Changi Experience.  We share this honour with the Changi Airport community and many government agencies and commercial partners.  Without their support , we could not have achieved this.  Above all, to all of our passengers, thank you for your vote of confidence!”."

Changi Airport enjoyed continued year-on-year success at the Awards receiving the award as Best Airport for Leisure Amenities. The vast array of leisure and entertainment facilities are a unique, stand-out feature for Changi Airport, and underline the dedication of this airport to ensure maximum levels of passenger satisfaction.

Edward Plaisted, CEO of Skytrax said: "to be voted the world's Best Airport for the fifth consecutive year is a remarkable achievement for Changi Airport, and underlines the airport's popularity with international air travellers. Changi Airport continues to innovate product and service facilities for customers, and is making the travel experience at the airport enjoyable and relaxing. This award is very much a collective recognition for all staff at the airport who contribute to the success of Changi Airport operations."


The World's Cleanest Airports

1    Tokyo Haneda
2    Seoul Incheon
3    Centrair Nagoya
4    Taiwan Taoyuan
5    Tokyo Narita
6    Singapore Changi
7    Hong Kong
8    Zurich
9    Kansai Osaka
10   Doha Hamad

The World's Most Improved Airports

1    Soekarno–Hatta
2    Hamad Doha
3    Houston IAH
4    Delhi
5    Haikou Meilan
6    Guangzhou
7    Phoenix
8    Tokyo Narita
9    Paris CDG
10   Los Angeles

The World's Best Airport Hotels

1    Crowne Plaza Changi Airport
2    Pullman Guangzhou Airport
3    Hong Kong Sky City Marriott
4    Hilton Munich Airport
5    Regal Airport Hong Kong
6    Langham Place Beijing
7    Fairmont Vancouver Airport
8    Mövenpick Hotel Bahrain
9    Hilton Frankfurt Airport
10  Hotel NH Vienna Airport

The World's Best Airport Staff Service

1    Taiwan Taoyuan
2    Seoul Incheon
3    Tokyo (Haneda)
4    Singapore Changi
5    Central Japan
6    Kansai
7    Kuala Lumpur
8    Narita
9    Hong Kong
10   Vienna

The World's Best Airports for Dining

1    Hong Kong
2    Singapore Changi
3    Tokyo Narita
4    Seoul Incheon
5    Doha Hamad
6    Kansai Osaka
7    Centrair Nagoya
8    London Heathrow
9    Houston
10   Munich

The World's Best Regional Airports

1    Centrair Nagoya
2    Cincinnati/ Northern Kentucky
3    Hamburg
4    Denver
5    Cologne / Bonn
6    Durban King Shaka
7    London City
8    Dusseldorf
9    Xi'an
10  Gimpo

The World's Best Airport Shopping

1    London Heathrow
2    Seoul Incheon
3    Hong Kong
4    Singapore Changi
5    Doha Hamad
6    Dubai
7    Amsterdam Schiphol
8    Paris CDG
9    Frankfurt
10   Zurich

Best Airports by Passenger numbers

Tokyo Haneda
Best Airport 60 million+ passengers

Singapore Changi
Best Airport 50 million+ passengers

Munich
Best Airport 40-50 million passengers

Hamad Doha
Best Airport 30-40 million passengers

Zurich
Best Airport 20-30 million passengers

Centrair Nagoya
Best Airport 10-20 million passengers

Cincinnati
Best Airport 5-10 million passengers

London City
Best Airport under 5 million passengers



A-Z of award winning airports

Baku
Best Airport in Russia & CIS

Bangalore
Best Regional Airport India / C Asia

Bogota
Best Airport in South America

Brisbane
Best Airport in Australia / Pacific
Best Airport Staff - Australia/Pacific

Budapest
Best Airport in Eastern Europe

Cape Town
Best Airport in Africa

Centrair Nagoya
World's Best Regional Airport
Best Regional Airport Asia

Cincinnati
Best Regional Airport North America

Copenhagen
Best Airport in Northern Europe
Best Airport Security Processing

Crown Plaza - Changi
World's Best Airport Hotel
Best Airport Hotel Asia

Delhi
Best Airport in India / Central Asia

Doha Hamad
Best Airport in Middle East
Best Airport Staff - Middle East

Durban
Best Regional Airport Africa
Best Airport Staff - Africa

Fairmont Vancouver Airport
Best Airport Hotel North America

Gold Coast
Best Regional Airport Australia / Pacific

Haikou Meilan
Best Airport Staff - China

Hamburg
Best Regional Airport Europe

Hilton Munich Airport
Best Airport Hotel Europe

Hong Kong
Best Airport Dining

Kansai
Best Airport for Baggage Delivery

Kazan
Best Regional Airport Russia & CIS

Kuala Lumpur
Best Airport Immigration Service

London Heathrow
Best Airport in Western Europe
Best Airport Shopping

Madrid
Best Airport in Southern Europe

Minneapolis
Best Airport Staff - North America

Movenpick Hotel Bahrain
Best Airport Hotel Middle East

Mumbai
Best Airport Staff - India / Central Asia

Munich
World's Best Airport Terminal
Best Airport in Central Europe
Best Airport in Europe

Panama Tocumen
Best Airport in C America
Best Airport Staff - Central America

Pullman Guangzhou
Best Airport Hotel China

Quito
Best Regional Airport South America
Best Airport Staff - South America

Seoul Incheon
Best Transit Airport

Shanghai Hongqiao
Best Airport in China

Singapore Changi
World's Best Airport
Best Airport in Asia
Best Airport Leisure Amenities

Soekarno–Hatta
World's Most Improved Airport

Taiwan Taoyuan
Best Airport Staff - Asia
World's Best Airport Staff

Tokyo Haneda
World's Best Domestic Airport
World's Cleanest Airport

Tokyo Narita - Terminal 3
World's Best Low Cost Terminal

Vancouver
Best Airport in N America

Vienna
Best Airport Staff - Europe

Xian
Best Regional Airport China


The World's Best Airport Hotels

Crowne Plaza Changi Airport was named the World's Best Airport Hotel for the third consecutive year. Crowne Plaza Changi Airport continues to impress and satisfy it's guests by retaining this World's Best Airport Hotel title in 2017.

Hilton Munich Airport was a repeat winner of the Award as the Best Airport Hotel in Europe.

Mövenpick Hotel Bahrain named the Best Airport Hotel in the Middle East.

Pullman Guangzhou Baiyun Airport wins the award as Best Airport Hotel in China.

The Fairmont Vancouver Airport Hotel is a repeat winner as the Best Airport Hotel in North America.
 

About the World Airport Awards

The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The 2017 Awards are based on 13.82 million airport survey questionnaires completed by 105 different nationalities of airline customers during the survey period. The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.

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