ABOUT THE WORLD AIRPORT AWARDS™

		The World Airport Survey is the leading Independent, study of airport standards, and is not a subscriber based study.  It offers the opportunity for every airport in the world to be included, and is not based on a "pay to participate" format.
	"the globally recognised and respected Airport awards"

The World Airport Awards™ are the premier recognition of Quality for the world airport industry, assessing front-line customer service and general airport customer facilities.

The World Airport Awards are based on the 2007-8 World Airport Survey, conducted by Skytrax between August 2007 and May 2008.

The survey measures more than 40 aspects of passenger satisfaction for airport product and service standards - evaluating the 'typical' airport experience.

Skytrax do not charge airport operators to be included in the survey, nor are results based on a finite number of airport choices. 

Passenger interviews covered more than 190 airports for this year's study.  Worldwide survey interviews totalled 8,214,365 respondents.  Over 97 different passenger nationalities participated in the survey.

The World Airport Awards are conducted without any outside sponsorship, and costs of the survey are funded by the research organisation, Skytrax.

	There are many reasons the World Airport Awards are known as the "premier" Quality Award an airport can receive.
		Transparent Survey methodology		No Charge to enter/participate in the survey
		Awards are voted for by Real travellers		The Awards do not use a judging panel
		Worldwide Survey coverage		Awards do not allow sponsorship to influence results
		All survey costs are paid in-house		Awards do not have a "paid-for" Awards ceremony
		Full clarity of results & rankings		Global awards from a regional survey

Any further enquiries should be directed to:

Mr Peter Miller
Marketing Director
SKYTRAX RESEARCH
E-mail: miller@airlinequality.com