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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards™ are the global benchmark of airport excellence and Quality ranking.

AWARD WINNERS 2011
Best Airports
Airport of the Year Most Improved Airport Best Low-Cost Airport Best Premium Service
Best Airport : by Region
Africa Asia Australia/Pacific China Europe India Middle East Central America North America South America Northern Europe Central Europe Southern Europe Western Europe Eastern Europe
Category Winners
Airport Shopping Security Processing Immigration Service International Transit Terminal Cleanliness Airport Washrooms Leisure Amenities Airport Dining Baggage Delivery
Best Staff Service
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Regional Airports
Africa Asia Australia/Pacific China Europe North America South America
Best Airport Hotels
Best in the World Best in Africa Best in Asia Best in Australia/Pacific Best in China Best in Europe Best in Middle East Best in North America Best in South America

AWARDS ARCHIVE

2010 Airport Awards

2009 Airport Awards

World Airline Awards

Press, Media & Photo Gallery


	Hong Kong International Airport is the world's Best Airport at 2011 World Airport Awards
	Full Results : 2011 World Airport Awards
	2010/2011 World Airport Survey achieves over 11.38 million completed questionnaires
	2011 Awards Ceremony to be held in Copenhagen, 30th March 2011
	VIEW 2010 World Airline Awards Slide Show
	Singapore Changi Airport is the world's Best Airport at 2010 World Airport Awards
	Incheon International Airport is the world's Best Airport at 2009 World Airport Awards

All Press / Media enquiries should be directed to:

Mr Peter Miller
Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com

The Airport of the Year survey is an independent Passenger study managed by Skytrax, and the only airport survey that achieves a truly worldwide participant base - known as the "Passenger's Choice" awards.

Operating since 1999, the survey is held in highest esteem for its clarity of process and rigorously applied rules of complete independence.

The worldwide survey interviews for the 2011 Awards totalled 11.38 million with over 100 different passenger nationalities participating.

The world's most Prestigious Airport Awards

The World Airport Survey™ : 11 million air travellers from over 160 countries make this the world’s largest, annual airport passenger satisfaction survey, evaluating traveller experiences across 39 different airport service and product factors. It analyses the airport experience for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services, signage and directions, shopping and dining standards, staff service quality ... and much more. The survey is held in highest esteem for its impartiality and independence, and is regarded as the global benchmark of airport excellence and Quality ranking.

World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey

Best Airport and Airport Hotel winners include

King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport, Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport, Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport, Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver International Airport, Zurich Airport