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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


AWARD WINNERS 2012
Best Airports
Airport of the Year Best Airport Terminal Most Improved Airport Best Low-Cost Airport Best Premium Service
Best Airport : by Region
Africa Asia Australia/Pacific China Europe India Middle East Central America North America South America Northern Europe Central Europe Southern Europe Western Europe Eastern Europe
Category Winners
Airport Shopping Security Processing Immigration Service International Transit Terminal Cleanliness Leisure Amenities Airport Dining Baggage Delivery
Best Staff Service
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Regional Airports
Africa Asia Australia/Pacific China Europe North America South America
Best Airport Hotels
Best in the World Best in Africa Best in Asia Best in Australia/Pacific Best in China Best in Europe Best in Middle East Best in North America Best in South America


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Passenger Terminal EXPO 2013

WORLD AIRPORT AWARDS

Join us on the 10th April 2013 for the World Airport Awards

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Singapore Changi Airport is the world's Best Airport for International Transit passengers


Best International Transit Airport

2012 Winner Results

1

Singapore Changi Airport

2

Incheon International Airport

3

Amsterdam Schiphol Airport

4

Hong Kong International Airport

5

Narita International Airport

© 2012 Copyright Skytrax

The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.

Results may NOT be reproduced without previous agreement of SKYTRAX

Best Airport for International Transit award received by Mr Ling Ming Koon - Vice President, Singapore Changi Airport



Singapore Changi Airport is named by passengers as the world's Best International Transit Airport at the World Airport Awards

Singapore Changi Airport won the much coveted prize of World's Best International Transit Airport at the 2012 World Airport Awards which were held at Passenger Terminal EXPO in Vienna.

"Singapore Changii continues to be popular with transit passengers with around 70 per cent of survey votes coming from passengers transferring through the airport. The well thought out and quite unique leisure facilities including a swimming pool, open gardens and cinema continue to a be a driving force behind Singapore Changi Airport success as the world's leading transfer airport" said Edward Plaisted, Chairman of SKYTRAX.

Incheon International Airport again offered a strong performance in this category taking 2nd place with Amsterdam Schiphol being the only airport outside of Asia in the top-5 achieving 3rd. Hong Kong International Airport secured 4th place, with Tokyo Narita International Airport completing the top 5.

  Take a Tour around the Best Airports



All Press and Media enquiries about the World Airport Awards should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com



The Trusted Airport Survey


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

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