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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


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2012 Airport Awards
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Jorge Chávez International Airport has the Best Airport Staff service in South America


Best Airport Staff Service

SOUTH AMERICA

1

Jorge Chávez International Airport

2

Guayaquil Airport

3

Recife International Airport

4

Congonhas Airport São Paulo

5

Brasilia International Airport

© 2012 Copyright Skytrax

The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.

Results may NOT be reproduced without previous agreement of SKYTRAX

Ms Sabine Trenk, COO ofJorge Chávez International Airport accepts the Best Airport Staff Service Award



Jorge Chávez International Airport has the Best Airport Staff service in South America say customers

Jorge Chávez International Airport in Lima achieved a double success at the SKYTRAX World Airport Awards held this year in Vienna, named as having the Best Airport Staff South America and winning the title for being the Best Airport in South America, both of these awards decided by air travellers.

"We congratulate the management and staff of Jorge Chávez International Airport Lima on the fantastic achievement in securing both Best Airport in South America and the Best Airport Staff in South America at these 2012 World Airport Awards. A perennial favourite with passengers, other airports in the region must be wondering what they have to do to unseat Lima from this top position" said Edward Plaisted of SKYTRAX.

Guayaquil Airport in Ecuador achieved 2nd place, with Recife International Airport moving up to 3rd place. Congonhas Airport Sao Paulo was in 4th with Brasilia International Airport voted into 5th place.

  Take a Tour around the Best Airports



All Press and Media enquiries about the World Airport Awards should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com



The Trusted Airport Survey


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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