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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


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Panama Tocumen Airport provides the Best Airport Staff service in Central America say customers


Best Airport Staff Service

CENTRAL AMERICA

1

Panama Tocumen Airport

2

San Jose Juan Santamaria Int'l Airport

3

Norman Manley International Airport

4

El Salvador International Airport

5

Piarco International Airport

© 2012 Copyright Skytrax

The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.

Results may NOT be reproduced without previous agreement of SKYTRAX

Luis E Eleta, Planning & Strategic Development Manager, Panama Tocumen Airport accepts the Best Airport Staff Award



Panama Tocumen Airport provides the Best Airport Staff service in Central America say customers at the World Airport Awards

Tocumen Panama Airport once again secured the Best Airport Central America / Caribbean at the SKYTRAX World Airport Awards held in Vienna at the Passenger Terminal EXPO.

"This is a fantastic achievement for Tocumen Panama Airport to again win the prestigious awards for both the Best Airport in Central America and Caribbean region, and and Best Airport Staff Service Award for the Central America and Caribbean region, both voted for by passengers" said Edward Plaisted of SKYTRAX. .

Juan Santamaria International Airport in San Jose, Costa Rica achieved 2nd place this year, with Norman Manley International Airport (Kingston, Jamaica) in 3rd. Comalapa International Airport (San Salvador, El Salvador) was in 4th place with Piarco International Airport (Trinidad and Tobago) finishing in 5th.

  Take a Tour around the Best Airports



All Press and Media enquiries about the World Airport Awards should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com



The Trusted Airport Survey


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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Check out what air travellers are saying ...

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  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

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  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

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