Home Page
The Premier Airport Awards
Airline Videos

The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


Follow SKYTRAX on Facebook



AWARDS ARCHIVE

2012 Airport Awards
2011 Airport Awards
2010 Airport Awards
2009 Airport Awards
World Airline Awards






The world's Best Airport for Leisure Amenities is Singapore Changi Airport say airline passengers


Best Airport for Leisure Amenities

2012 Winner Results

1

Singapore Changi Airport

2

Amsterdam Schiphol Airport

3

Munich Airport

4

Hong Kong International Airport

5

Incheon International Airport

© 2012 Copyright Skytrax

The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.

Results may NOT be reproduced without previous agreement of SKYTRAX

Best Airport for Leisure Amenities award received by Mr Ling Ming Koon - Vice President, Singapore Changi Airport



Singapore Changi Airport is named by passengers as the world's Best Airport for Leisure Amenities at the World Airport Awards

Singapore Changi Airport has been named as the World's Best Airport for Leisure Amenities at the 2012 World Airport Awards which were held at Passenger Terminal EXPO in Vienna.

"Singapore Changi Airport  continues to be popular with transit passengers with around 70 per cent of survey votes coming from passengers transferring through the airport. The well thought out and quite unique leisure facilities including a swimming pool, open gardens and cinema continue to a be a driving force behind Singapore Changi Airport success as the world's leading transfer airports." said Edward Plaisted, Chairman of SKYTRAX.

Amsterdam Schiphol achieved 2nd place, with the third place taken by another European airport Munich. Hong Kong International Airport achieved a 4th place finish, with Airport of the Year Seoul Incheon completing the top 5.

  Take a Tour around the Best Airports



All Press and Media enquiries about the World Airport Awards should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com



The Trusted Airport Survey


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

  Full results

  Full results

  Full results

  Full results

  Full results





Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

|  Home  |  Airline Seat Maps  |  The Awards Promise  |  Contact Us  |  Survey Methodology  |  Airport Star Ranking  |  Site Map  |

© 1989-2013  Copyright Skytrax    -   The World Airport Awards