Home   
The leading global Awards for the World's Best Airports, as voted by travellers from over 160 countries in the largest airport Customer Satisfaction survey

2014 AWARD RESULTS
Global Airport Winners
Results : Summary Airport of the Year Best Domestic Airport Best Premium Airport Best Airport Terminal Most Improved Airport Best Low-Cost Airport Best Airport VIP Terminal
Best Airports by Size
Top 100 Airports 50 million+ passengers 40-50 million passengers 30-40 million passengers 20-30 million passengers 10-20 million passengers 5-10 million passengers under 5 million passengers
Best Airports by Region
Africa Asia Australia/Pacific China - International China - Domestic Europe       Central Europe       Eastern Europe       Northern Europe       Southern Europe       Western Europe India/C Asia Indian Ocean Middle East North America Russia & CIS South America Central America
Best Category Winners
Best Airport Shopping Best Airport Security Best Airport Immigration Best Transit Airport Best Airport Cleanliness Best Leisure Amenities Best Airport Dining Best Baggage Delivery
Best Regional Airports
Africa Asia China Europe Russia & CIS North America South America
Best Airport Staff
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Airport Hotels
Worldwide Africa Asia Australia/Pacific China Europe Middle East North America South America

PAST WINNERS
2013 Airport Awards
2012 Airport Awards
2011 Airport Awards
2010 Airport Awards
2009 Airport Awards
World Airline Awards


Follow SKYTRAX on Facebook







Regal Airport Hotel Hong Kong is named the world's Best Airport Hotel by guests


WORLD AIRPORT AWARDS

World's Best Airport Hotel


2012

 

2011

1

Regal Airport Hotel Hong Kong

1

2

Sofitel London Heathrow

3

3

Crowne Plaza Changi Airport

2

4

Langham Place Beijing Airport

6

5

Novotel Suvarnabhumi Bangkok

10

6

Fairmont Vancouver Airport

5

7

Kempinski Hotel Airport Munich

4

8

Hyatt Regency Incheon

8

9

Hilton Beijing Capital Airport

16

10

Oryx Rotana Doha

26

2012 Copyright Skytrax

Results may NOT be reproduced without agreement of SKYTRAX


 

  The World's "Top 20" Airport Hotels

Mr Jan Kirstein, General Manager, Regal Airport Hotel receives the Award for the World's Best Airport Hotel



Regal Airport Hotel Hong Kong is named the world's Best Airport Hotel by guests in the 2012 World Airport Awards

Regal Airport Hotel at Hong Kong International Airport has been named as the World's Best Airport Hotel for the second, successive year at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"The defining factors of success for any airport hotel are location, facilities and service and the Regal Airport Hotel is clearly a a hit with customers on all of these fronts. The award as the World's Best Airport Hotel together with the award for Best Airport Hotel in Asia are a real testament off the overall package offered to customers travelling through Hong Kong, and the management and staff should be rightly proud of this success" said Edward Plaisted of SKYTRAX.

"We are extremely proud to have been presented with the SKYTRAX World's Best Airport Hotel Award for the 2nd consecutive year. Our gratitude and appreciation goes to all our guests, friends and associates for their confidence in our product and services and their support extended to us over the years. In recognition of the award, we feel obliged to continuously meet and exceed our guest's expectations. We believe that we have won this award as a result of our location, product and consistent service dominance," said Mr Jan Kirstein, General Manager of the Regal Airport Hotel, Meeting & Conference Centre.

The Sofitel London Heathrow moved up into 2nd place in the global Airport Hotel rankings, with the Crowne Plaza Changi Airport in 3rd. The Langham Place Beijing Capital Airport is ranked in 4th place, with the Novotel Suvarnabhumi Airport Bangkok in 5th.   Take a Tour around the Best Airport Hotels


 

WORLD 'S BEST AIRPORT HOTELS

The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

  Full results

  Full results

  Full results

  Full results

  Full results





Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 







 

|  Home  |  About Skytrax  |  The Awards Promise  |  Contact Us  |  Survey Methodology  |  Airport Star Rating  |  Site Map  |

1989-2014  Copyright Skytrax    -   The World Airport Awards