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Top 100 Airports 50 million+ passengers 40-50 million passengers 30-40 million passengers 20-30 million passengers 10-20 million passengers 5-10 million passengers under 5 million passengers
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Fairmont Vancouver Airport is named the Best Airport Hotel North America for 2nd consecutive year

World Airport Awards 2012

Best Airport Hotel N America


Fairmont Vancouver Airport


Grand Hyatt Dallas/Fort Worth


Westin Detroit Metropolitan

  The World's "Top 20" Airport Hotels


Airport Star Ranking News


Abu Dhabi International Airport is Certified as a 4-Star Airport for 2012.

The World Airport Star Ranking programme applies an internationally recognised evaluation system to evaluate, benchmark and improve front-line quality standards across an airport's operations.

  World Airport Star Ranking

Results may NOT be reproduced without previous agreement of SKYTRAX

Mr Steve Hankinson - VP Operations, Vancouver Intíl Airport receives Best Airport Hotel North America for the Fairmont

Fairmont Vancouver Airport is named the Best Airport Hotel in North America by international travelers for 2nd consecutive year

The Fairmont Vancouver Airport has been named as winner of the Best Airport Hotel in North America title at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"In what is probably the most competitive worldwide market for airport accommodation, the Fairmont Vancouver Airport can be rightly proud of their achievement being named Best Airport Hotel North America. The sheer competition between the top hotel brands at airports in the US / Canada is not widely repeated in any other of our global award regions and the Fairmont can be should be pleased that customers again chose them to win this award" said Edward Plaisted of SKYTRAX.

"All of us at The Fairmont Vancouver Airport are delighted and proud to receive this incredible recognition for the second year in a row" said Craig Reaume, General Manager of The Fairmont Vancouver Airport. "Our incredible hotel is supported by an outstanding team of hospitality professionals who exemplify engaging service. We look forward to continuing to deliver unrivalled experiences for our leisure and business guests and we would like to thank them for their loyalty".

The Grand Hyatt Dallas / Fort Worth was named in 2nd place with the Westin Detroit Metropolitan in 3rd, Hyatt Regency San Francisco Airport was placed in 4th with the Marriot Atlanta International Airport finishing 5th.

  Take a Tour around the Best Airport Hotels



The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
E-mail: miller@airlinequality.com


Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



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