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Sofitel London Heathrow is the Best Airport Hotel in Europe and ranks 2nd best in the world

World Airport Awards 2012

Best Airport Hotel in Europe


Sofitel London Heathrow


Kempinski Hotel Airport Munich


Sheraton Frankfurt Airport Hotel

  The World's "Top 20" Airport Hotels


Airport Star Ranking News


Abu Dhabi International Airport is Certified as a 4-Star Airport for 2012.

The World Airport Star Ranking programme applies an internationally recognised evaluation system to evaluate, benchmark and improve front-line quality standards across an airport's operations.

  World Airport Star Ranking

Results may NOT be reproduced without previous agreement of SKYTRAX

Mr André Lange - Director Operations Sofitel Vienna receives the Best Airport Hotel Europe Award for Sofitel London Heathrow

Sofitel London Heathrow is the Best Airport Hotel in Europe and ranks 2nd best in the world say international travelers at the 2012 World Airport Awards

The Sofitel London Heathrow been named as the Best Airport in Hotel Europe at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"This is a fantastic achievement for the Sofitel London Heathrow and to again secure the award for Best Airport Hotel in Europe is a true reflection on some very high standards of service quality and customer facilities. Added to that, Sofitel Heathrow has moved up to being ranked as the 2nd best airport hotel worldwide." said Edward Plaisted of SKYTRAX.

In 2nd place is the Kempinksi Hotel Airport Munich, with the Sheraton Frankfurt Airport Hotel making it into the top-3. The Movenpick Hotel Zurich Airport achieved 4th place with the Hyatt Regency Paris CDG Hotel in 5th.

  Take a Tour around the Best Airport Hotels



The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
E-mail: miller@airlinequality.com


Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



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