Home Page
The Premier Airport Awards
Airline Videos

The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


Follow SKYTRAX on Facebook



AWARDS ARCHIVE

2012 Airport Awards
2011 Airport Awards
2010 Airport Awards
2009 Airport Awards
World Airline Awards





 

Langham Place Beijing Capital Airport is China's Best Airport Hotel say international travelers


World Airport Awards 2012

Best Airport Hotel in China

1

Langham Place Beijing Capital Airport

2

Hilton Beijing Capital Airport

3

Pullman Guangzhou Baiyun Airport

  The World's "Top 20" Airport Hotels

 

Airport Star Ranking News

 

Abu Dhabi International Airport is Certified as a 4-Star Airport for 2012.

The World Airport Star Ranking programme applies an internationally recognised evaluation system to evaluate, benchmark and improve front-line quality standards across an airport's operations.

  World Airport Star Ranking

Results may NOT be reproduced without previous agreement of SKYTRAX

Ms Hao Ling, Service Director at BCIA receives the Best Airport Hotel China Award for Langham Place



Langham Place Beijing Capital Airport is the Best Airport Hotel in China say international travelers at the 2012 World Airport Awards

Langham Place Beijing Capital Airport has been named as the Best Airport Hotel in China for the second, successive year at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"The Langham brand is renowned worldwide for the highest levels of service quality and guest comfort and in winning the Best Airport Hotel in China title, Langham Place, Beijing Airport is clearly living up to these exacting standards" said Edward Plaisted, Chairman of SKYTRAX.

"It is an honor to receive such outstanding recognition from the travel and hospitality industry and our guests for a second year in a row. Langham Hospitality Group is proud to have created the world's first lifestyle airport hotel in Beijing, and to have established such a strong following since our opening in October 2010. We will continue to provide sparkling integrated lifestyle experiences throughout the hotel and strive for excellence in every aspect," said John Vouillamoz, General Manager of Langham Place, Beijing Capital International Airport.

The Hilton Beijing Capital Airport was named in 2nd place, with the Pullman Guangzhou Baiyun Airport completing the top-3.

  Take a Tour around the Best Airport Hotels


 

WORLD 'S BEST AIRPORT HOTELS

The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

  Full results

  Full results

  Full results

  Full results

  Full results





Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

|  Home  |  Airline Seat Maps  |  The Awards Promise  |  Contact Us  |  Survey Methodology  |  Airport Star Ranking  |  Site Map  |

© 1989-2013  Copyright Skytrax    -   The World Airport Awards