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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


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Regal Airport Hotel Hong Kong is voted the Best Airport Hotel in Asia by customers


World Airport Awards 2012

Best Airport Hotels Asia

1

Regal Airport Hotel

2

Crowne Plaza Changi Airport

3

Langham Place Beijing Capital Airport

  The World's "Top 20" Airport Hotels

 

Airport Star Ranking News

 

Abu Dhabi International Airport is Certified as a 4-Star Airport for 2012.

The World Airport Star Ranking programme applies an internationally recognised evaluation system to evaluate, benchmark and improve front-line quality standards across an airport's operations.

  World Airport Star Ranking

Results may NOT be reproduced without previous agreement of SKYTRAX

Mr Jan Kirstein, General Manager, Regal Airport Hotel receives the Award for Best Airport Hotel in Asia



Regal Airport Hotel Hong Kong is voted the world's Best Airport Hotel in Asia by customers at the 2012 World Airport Awards

Regal Airport Hotel at Hong Kong International Airport has been named as the Best Airport Hotel in Asia for the second, successive year at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"The defining factors of success for any airport hotel are location, facilities and service and the Regal Airport Hotel is clearly a a hit with customers on all of these fronts. The award as the World's Best Airport Hotel together with the award for Best Airport Hotel in Asia are a real testament off the overall package offered to customers travelling through Hong Kong, and the management and staff should be rightly proud of this success" said Edward Plaisted of SKYTRAX.

"We are extremely proud to have been presented with the SKYTRAX World's Best Airport Hotel Award for the 2nd consecutive year. Our gratitude and appreciation goes to all our guests, friends and associates for their confidence in our product and services and their support extended to us over the years. In recognition of the award, we feel obliged to continuously meet and exceed our guest's expectations. We believe that we have won this award as a result of our location, product and consistent service dominance," said Mr Jan Kirstein, General Manager of the Regal Airport Hotel, Meeting & Conference Centre.

The Crowne Plaza Changi Airport achieved 2nd place, with Langham Place Beijing Capital Airport in 3rd. The Novotel Suvarnabhumi Airport Bangkok was named in 4th place, with the Hyatt Regency Incheon in 5th.

  Take a Tour around the Best Airport Hotels


 

WORLD 'S BEST AIRPORT HOTELS

The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

  Full results

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Check out what air travellers are saying ...

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  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

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