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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

Airport of the Year
Top 100 Airports
Best in Category Winners
Best Airports : by Size
Best Airports : by Region
Best Airports : by Staff
Best Regional Airports
World's Best Airport Hotels


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2012 Airport Awards
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InterContinental OR Tambo Airport is chosen by guests as the Best Airport Hotel in Africa


World Airport Awards 2012

Best Airport Hotels Africa

1

InterContinental OR Tambo Airport

2

Garden Court OR Tambo Airport

3

Novotel Cairo Airport

  The World's "Top 20" Airport Hotels

 

Airport Star Ranking News

 

Abu Dhabi International Airport is Certified as a 4-Star Airport for 2012.

The World Airport Star Ranking programme applies an internationally recognised evaluation system to evaluate, benchmark and improve front-line quality standards across an airport's operations.

  World Airport Star Ranking

Results may NOT be reproduced without previous agreement of SKYTRAX

Ms Martina Lebensorger from InterContinental Vienna shows off the Award for Best Airport Hotel in Africa



InterContinental OR Tambo Airport is chosen by guests as the Best Airport Hotel in Africa at the 2012 World Airport Awards

The InterContinental QR Tambo International Airport in Johannesburg was named as the Best Airport Hotel in Africa at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"We congratulate the InterContinental QR Tambo on their repeat success at this years awards. Winning the prize for Best Airport Hotel in Africa is a fantastic achievement and is certainly a feat that staff and management should be very proud of," said Edward Plaisted of SKYTRAX.

The Garden Court OR Tambo Airport was ranked in 2nd place, with the Novotel Cairo Airport 3rd. Southern Sun Maputo achieved 4th place with the Iberotel Cairo Airport Hotel in 5th place.

  Take a Tour around the Best Airport Hotels


 

WORLD 'S BEST AIRPORT HOTELS

The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

  Full results

  Full results

  Full results

  Full results

  Full results





Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

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