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Abu Dhabi International Airport is the Best Airport in Middle East at World Airport Awards |
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The Airport Industry Awards |
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The results are based on 12 million passenger surveys completed in a 10-month survey period, covering
over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.
Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.
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Results may NOT be reproduced without previous agreement of SKYTRAX |
Eng Ahmad Al Haddabi (right), COO of ADAC and Mr Mohammed Al Katheeri (left) VP Quality Assurance ADAC receive the Award |
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Abu Dhabi International Airport is voted by passengers as the Best Airport in Middle East |
After finishing runners-up in 2011, Abu Dhabi International Airport went one better this year and picked up
the award for Best Airport in the Middle East at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.
"This has been a successful 12-months for Abu Dhabi International Airport, and after achieving the 4-Star Airport
status they have now established their position as the passenger's favourite airport in the Middle East with this award"
said Edward Plaisted, Chairman of SKYTRAX.
Eng. Ahmad Al Haddabi, Chief Executive Officer at Abu Dhabi Airports Company (ADAC), commented "We are extremely proud and honoured
that Abu Dhabi International Airport has succeeded in becoming the Best Airport in the Middle East, while also increasing its Skytrax
rating to a 4-star airport, the first in the Middle East. These accolades acknowledge to the world the hard work and dedication of the
whole airport team and demonstrate our commitment to delivering excellence and top quality service. With this award, we stay true to
our vision of becoming the world’s leading airports group. We remain committed to driving sustainable growth in Abu Dhabi International
Airport and we will continue to deliver the best services to our customers to ensure we see more similar awards in years to come."
Last years winner, Dubai International Airport secured 2nd place this year, with Bahrain International Airport
in 3rd. Doha International Airport in Qatar was 4th with the top-5 completed by Muscat International Airport in Oman.
 Take a Tour around the Best Airports
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All Press and Media enquiries about the World Airport Awards should be directed to:
Mr Peter Miller, Marketing Director
SKYTRAX
E-mail:
miller@airlinequality.com
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Best Airports by Size of Airport |
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Over 50 million |
30-50 million |
20-30 million |
10-20 million |
under 10 million |
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1. Hong Kong |
1. Incheon |
1. Zurich |
1. Vancouver |
1. Centrair |
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2. Beijing Capital |
2. Singapore Changi |
2. Copenhagen |
2. Auckland |
2. Cape Town |
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3. London Heathrow |
3. Amsterdam |
3. Cincinnati |
3. Abu Dhabi |
3. Durban |
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 Full results |
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