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The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards are the global benchmark of airport excellence and Quality ranking.


2013 AIRPORT AWARDS

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Delhi International Airport is the Best Airport in India at 2012 World Airport Awards


World Airport Awards 2012

Best Airports India

1

Delhi International Airport

2

Bangalore International Airport

3

Hyderabad International Airport

  View full list of Best Airports in India

The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.

Results may NOT be reproduced without previous agreement of SKYTRAX

Mr Andrew Harrison, CEO of Male International Airport receives the Best Airport in India Award



Delhi International Airport is voted the Best Airport in India by airline customers

Delhi International Airport has been named as the Best Airport in India in 2012 by airline customers, announced at the World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"Coinciding with the opening of the new Terminal 3, there has been a significant improvement in product standards for passengers travelling into Delhi International Airport. The enhanced airside transit service, and better shopping and dining options has really improved the passenger experience and Delhi International Airport now provides a most competitive international standard." said Edward Plaisted, Chairman of SKYTRAX.

Last years winner Bangalore International Airport finished in 2nd place, with Hyderabad Rajiv Gandhi International Airport achieving 3rd. Chattrapathi Shivaji International Airport (Mumbai) was in 4th place with Chennai International Airport securing 5th place for airports on the sub-continent.

  Take a Tour around the Best Airports



All Press and Media enquiries about the World Airport Awards should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com



The Trusted Airport Survey


 

Best Airports by Size of Airport

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.



 


 

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