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Beijing Capital International Airport is the world's Best Airport for speedy and efficient baggage delivery |
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Best Airport Baggage Delivery |
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2012 Winner Results |
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Beijing Capital International Airport |
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2 |
Zurich Airport |
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3 |
Incheon International Airport |
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4 |
Copenhagen Airport |
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5 |
Vienna Airport |
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© 2012 Copyright Skytrax |
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The Airport Industry Awards |
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The results are based on 12 million passenger surveys completed in a 10-month survey period, covering
over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.
Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.
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Results may NOT be reproduced without previous agreement of SKYTRAX |
Best Airport Baggage Delivery Award for 2012 is received by Beijing Capital International Airport |
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Beijing Capital International Airport is the world's Best Airport for speedy and efficient baggage delivery according to airline travelers at the 2012 World Airport Awards |
Beijing Capital International Airport (BCIA) celebrated another successful year by winning the award for Best Airport Baggage Delivery at the
2012 World Airport Awards which were held at Passenger Terminal EXPO in Vienna.
"BCIA passenger numbers have continued to rise over the last year, but this has not impacted the overall level of customer satisfaction. In areas such as
baggage delivery and security processing BCIA performs to an excellent standard and planned infrastructure improvements over the next 12-months should further
enhance customer satisfaction." said Edward Plaisted, Chairman, SKYTRAX.
Former winner Zurich Airport took 2nd place in this years awards, with the 2012 World's Best Airport, Incheon International Airport, taking 3rd place. In
Europe Copenhagen Airport claimed 4th place with Vienna Airport achieving a strong 5th place finish.
 Take a Tour around the Best Airports
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All Press and Media enquiries about the World Airport Awards should be directed to:
Mr Peter Miller, Marketing Director
SKYTRAX
E-mail:
miller@airlinequality.com
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Best Airports by Size of Airport |
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Over 50 million |
30-50 million |
20-30 million |
10-20 million |
under 10 million |
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1. Hong Kong |
1. Incheon |
1. Zurich |
1. Vancouver |
1. Centrair |
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2. Beijing Capital |
2. Singapore Changi |
2. Copenhagen |
2. Auckland |
2. Cape Town |
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3. London Heathrow |
3. Amsterdam |
3. Cincinnati |
3. Abu Dhabi |
3. Durban |
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Full results |
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