The results shown below have been extracted from the Global Airport Rankings in the World Airport Awards, to demonstrate the relative performance for each airport, according to the numbers of passengers handled on an annual basis.

under 10 million passengers

Global Rating

1

Central Japan International Airport

10

2

Cape Town International Airport

27

3

King Shaka International Airport

35

4

London City Airport

37

5

Gold Coast Airport

46

6

Billund Airport

50

7

Cologne Bonn Airport

53

8

Porto Airport

55

9

Guayaquil Airport

56

10

Malta International Airport

60

Rating out of
388 airports

© 2012 Copyright Skytrax

IMPORTANT : Results may not be reproduced without the previous agreement of SKYTRAX

ABOUT THE WORLD AIRPORT AWARDS

The results are based on 12 million passenger surveys completed during a 10-month survey period, covering over 385 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Operated since 1999, the annual airport customer survey is respected for clarity and independence, having no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence and known in the travel industry as the Passenger's Choice Awards.

All Press and Media enquiries should be directed to:

Mr Peter Miller, Marketing Director
SKYTRAX
E-mail: miller@airlinequality.com

Check out what air travellers are saying ...

  Qatar Airways staff were friendly and very efficient, great crew and top class in-flight service.

  British Airways Club World seat is very narrow from the hips down, and I found it quite hard to fall asleep.

  Air France Boeing 777-300 economy class seats was far the narrowest seat I have ever sat in.

  Emirates A380 business class seats are not as roomy as one would think or hope.

  Malaysia Airlines business class Golden Lounge in Melbourne very comfortable and quiet, staff welcoming and friendly.

  Los Angeles International Airport the worst airport I have been to, floors filthy, staff inconsistent and rude.

  Asiana Airlines has it's 5-Star Airline Certification renewed for 2012 after passing latest Quality Audit.

  Singapore Airlines Raffles business class wins title as World's Best Business Class at the World Airline Awards

  Shanghai Hongqiao International Airport is officially certified as a SKYTRAX 4-Star Airport.