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The leading global Awards for the World's Best Airports, as voted by travellers from over 160 countries in the largest airport Customer Satisfaction survey

2014 AWARD RESULTS
Global Airport Winners
Results : Summary Airport of the Year Best Domestic Airport Best Premium Airport Best Airport Terminal Most Improved Airport Best Low-Cost Airport Best Airport VIP Terminal
Best Airports by Size
Top 100 Airports 50 million+ passengers 40-50 million passengers 30-40 million passengers 20-30 million passengers 10-20 million passengers 5-10 million passengers under 5 million passengers
Best Airports by Region
Africa Asia Australia/Pacific China - International China - Domestic Europe       Central Europe       Eastern Europe       Northern Europe       Southern Europe       Western Europe India/C Asia Indian Ocean Middle East North America Russia & CIS South America Central America
Best Category Winners
Best Airport Shopping Best Airport Security Best Airport Immigration Best Transit Airport Best Airport Cleanliness Best Leisure Amenities Best Airport Dining Best Baggage Delivery
Best Regional Airports
Africa Asia China Europe Russia & CIS North America South America
Best Airport Staff
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Airport Hotels
Worldwide Africa Asia Australia/Pacific China Europe Middle East North America South America

PAST WINNERS
2013 Airport Awards
2012 Airport Awards
2011 Airport Awards
2010 Airport Awards
2009 Airport Awards
World Airline Awards


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WORLD AIRPORT AWARD WINNERS

The World Airport Awards are the premier recognition of quality for airports across the world, based on the annual SKYTRAX airport passenger satisfaction survey, covering 388 airports in 2012.  The Awards are the global benchmark of airport excellence and Quality ranking, and Guaranteed for their total independence.


The Airport Industry Awards

The results are based on 12 million passenger surveys completed in a 10-month survey period, covering over 388 airports. The survey evaluates the total passenger experience across 39 airport service and product features, from arrival at an airport, through transit and departure processes to the boarding gate.  Since 1999, this annual airport customer survey has been respected for clarity and independence, with no airport influence or bias. The World Airport Awards are the global benchmark of airport excellence, known as the Passenger's Choice Awards.


BEST IN WORLD WINNERS

WORLD'S BEST AIRPORT

WORLD'S MOST IMPROVED AIRPORT

Incheon International Airport

Delhi International Airport

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WORLD'S BEST AIRPORT TERMINAL

WORLD'S BEST LOW-COST AIRPORT

Terminal 5, London Heathrow Airport

London Stansted Airport

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WORLD'S BEST PREMIUM SERVICE AIRPORT

WORLD'S BEST AIRPORT HOTEL

Doha - Qatar Airways Premium Terminal

Regal Airport Hotel, Hong Kong

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CATEGORY WINNERS

BEST AIRPORT SHOPPING

BEST AIRPORT SECURITY PROCESSING

London Heathrow Airport

Narita International Airport

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BEST AIRPORT IMMIGRATION SERVICE

BEST INTERNATIONAL TRANSIT AIRPORT

Tokyo International Airport Haneda

Singapore Changi Airport

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BEST AIRPORT TERMINAL CLEANLINESS

BEST AIRPORT DINING EXPERIENCE

Hong Kong International Airport

Hong Kong International Airport

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BEST AIRPORT FOR BAGGAGE DELIVERY

BEST AIRPORT FOR LEISURE AMENITIES

Beijing Capital International Airport

Singapore Changi Airport

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BEST AIRPORTS BY SIZE OF AIRPORT

Over 50 million

30-50 million

20-30 million

10-20 million

under 10 million

1. Hong Kong

1. Incheon

1. Zurich

1. Vancouver

1. Centrair

2. Beijing Capital

2. Singapore Changi

2. Copenhagen

2. Auckland

2. Cape Town

3. London Heathrow

3. Amsterdam

3. Cincinnati

3. Abu Dhabi

3. Durban

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BEST AIRPORTS BY REGION

BEST AIRPORT - AFRICA

BEST AIRPORT - ASIA

Cape Town International Airport

Incheon International Airport

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BEST AIRPORT - AUSTRALIA/PACIFIC

BEST AIRPORT - CHINA

Auckland International Airport

Beijing Capital Intl Airport

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BEST AIRPORT - EUROPE

BEST AIRPORT - MIDDLE EAST

Amsterdam Schiphol Airport

Abu Dhabi International Airport

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BEST AIRPORT - INDIA

BEST AIRPORT - NORTH AMERICA

Delhi International Airport

Vancouver International Airport

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BEST AIRPORT - CENTRAL AMERICA

BEST AIRPORT - NORTHERN EUROPE

Tocumen Panama Airport

Copenhagen Airport

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BEST AIRPORT - SOUTH AMERICA

BEST AIRPORT - SOUTHERN EUROPE

Jorge Chávez International Airport

Barcelona Airport

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BEST AIRPORT - CENTRAL EUROPE

BEST AIRPORT - EASTERN EUROPE

Munich Airport

Moscow Domodedovo Airport

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BEST AIRPORT - WESTERN EUROPE

 

Amsterdam Schiphol Airport

 

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BEST AIRPORT HOTELS

BEST AIRPORT HOTEL - AFRICA

BEST AIRPORT HOTEL - ASIA

InterContinental OR Tambo Airport

Regal Airport Hotel, Hong Kong

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BEST AIRPORT HOTEL - AUSTRALIA/PACIFIC

BEST AIRPORT HOTEL - CHINA

PARKROYAL Melbourne Airport

Langham Place Beijing Capital Airport

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BEST AIRPORT HOTEL - MIDDLE EAST

BEST AIRPORT HOTEL - EUROPE

Oryx Rotana Doha

Sofitel London Heathrow

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BEST AIRPORT HOTEL - NORTH AMERICA

BEST AIRPORT HOTEL - SOUTH AMERICA

Fairmont Vancouver Airport

Caesar Park Sao Paulo Int'l Airport Hotel

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BEST REGIONAL AIRPORTS

BEST REGIONAL AIRPORT - AFRICA

BEST REGIONAL AIRPORT - ASIA

King Shaka Durban Airport

Central Japan International Airport

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BEST REGIONAL AIRPORT - AUSTRALIA/PACIFIC

BEST REGIONAL AIRPORT - CHINA

Brisbane Airport

Shanghai Hongqiao International Airport

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BEST REGIONAL AIRPORT - EUROPE

BEST REGIONAL AIRPORT - NORTH AMERICA

Hamburg Airport

Cincinnati/North Kentucky Airport

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BEST REGIONAL AIRPORT - SOUTH AMERICA

 

Guayaquil Airport

 

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BEST AIRPORT STAFF

BEST AIRPORT STAFF - AFRICA

BEST AIRPORT STAFF - ASIA

Cape Town International Airport

Central Japan International Airport

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BEST AIRPORT STAFF - AUSTRALIA/PACIFIC

BEST AIRPORT STAFF - EUROPE

Auckland International Airport

Munich Airport

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BEST AIRPORT STAFF - MIDDLE EAST

BEST AIRPORT STAFF - CENTRAL AMERICA

Muscat International Airport

Tocumen Panama Airport

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BEST AIRPORT STAFF - NORTH AMERICA

BEST AIRPORT STAFF - SOUTH AMERICA

San Francisco International Airport

Jorge Chávez International Airport

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