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AWARD WINNERS 2011 |
| Best Airports |
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| Best Airport : by Region |
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| Category Winners |
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| Best Staff Service |
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| Best Regional Airports |
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| Best Airport Hotels |
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Haikou Meilan International Airport is the Best Regional Airport in China |
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Best Regional Airports 2011 |
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CHINA |
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Haikou Meilan International Airport |
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Sanya Phoenix International Airport |
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Xiamen International Airport |
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The Respected Airport Awards |
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The world’s largest, annual airport passenger satisfaction survey with 11 million air travellers from over 160 countries
participating. The survey evaluates customer experience across 39 different airport service and product factors. It analyses service
Quality for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services,
signage and directions, shopping and dining standards, staff service ... and much more. The survey is
globally respected for its total impartiality and independence, being regarded as the global benchmark of airport excellence and Quality ranking.
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Mr Qiu Guoliang, VP Haikou Meilan Airport
receives the 2011 Best Regional Airport China Award |
Best Regional Airport Awards recognises airports (sometimes smaller airports) that are delivering the highest levels of service and customer satisfaction. The definition of a regional airport is variable around the world, but for the survey results, a regional airport is normally not a capital city airport, and is not a major hub serving long haul intercontinental routes.
Many regional airports covered in the survey handle a substantial number of passengers, but concentrate primarily on short to medium haul routes.
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1. Haikou Meilan International Airport
Haikou Meilan International Airport is the largest and newest airport on the island of Hainan in the People's Republic of China. It is located 25km southeast
of the main provincial city of Haikou and opened in 1999. Hainan’s tropical identity is well reflected in more than 20 different shops and restaurant concepts.
2. Sanya Phoenix International Airport
Sanya Phoenix International Airport is an airport in Sanya, Hainan, People’s Republic of China. It is located about 15 km (9 mi) northwest of the city centre.
In 2009, Sanya Airport handled 7,941,345 passengers and 59,811 aircraft movements, making it the 18th busiest airport in China in terms of passengers, and 24th busiest
in terms of movements. Known for its small size, it plays a vital part in bringing tourists into Sanya.
3. Xiamen International Airport
Xiamen International Airport is the primary international gateway in Xiamen, Fujian. It is located on the north side of Xiamen Island and in 2009, Xiamen airport was the
11th busiest airport in terms of passenger traffic and the 15th busiest airport by traffic movements in China.
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The World's Best Airports |
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Hong Kong International Airport was named the Worlds Best Airport by air
travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was
also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the
Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named
Best Airport China. Amsterdam Schiphol Airport was 6th,
winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was
Best Airport Australia/Pacific and 8th worldwide.
Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named
Best Airport Northern Europe. |
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World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
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Best Airport and Airport Hotel winners include |
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King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore
International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International
Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf
International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport,
Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport,
Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo
International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport,
Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver
International Airport, Zurich Airport |
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Airport of the Year
