|
AWARD WINNERS 2011 |
| Best Airports |
|
|
|
| Best Airport : by Region |
|
|
|
| Category Winners |
|
|
|
| Best Staff Service |
|
|
|
| Best Regional Airports |
|
|
|
| Best Airport Hotels |
|
|
|
|
|
CENTRAIR Central Japan International Airport is the Best Regional Airport in Asia |
|
|
|
|
|
Best Regional Airports 2011 |
|
ASIA |
|
|
|
|
1 |
Central Japan International Airport |
|
2 |
Kansai Osaka Airport |
|
3 |
Tokyo Haneda Airport |
|
|
|
|
 |
| |
|
|
|
|
The Respected Airport Awards |
|
The world’s largest, annual airport passenger satisfaction survey with 11 million air travellers from over 160 countries
participating. The survey evaluates customer experience across 39 different airport service and product factors. It analyses service
Quality for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services,
signage and directions, shopping and dining standards, staff service ... and much more. The survey is
globally respected for its total impartiality and independence, being regarded as the global benchmark of airport excellence and Quality ranking.
|
|
|
 |
| |
Mr Hitoshi Kamiya, Centrair General Manager Customer Service
receives the 2011 Best Regional Airport Asia Award |
Best Regional Airport Awards recognises airports (sometimes smaller airports) that are delivering the highest levels of service and customer satisfaction. The definition of a regional airport is variable around the world, but for the survey results, a regional airport is normally not a capital city airport, and is not a major hub serving long haul intercontinental routes.
Many regional airports covered in the survey handle a substantial number of passengers, but concentrate primarily on short to medium haul routes.
The Best Regional Airport in Asia is Central Japan International Airport (known to many as Nagoya), which was also the highest ranked regional airport worldwide in 11th place.
Customers rated Centrair highly for ease of access and signage around the terminal areas, and with the airport staff service also particularly well ranked-often described as an easy, user friendly airport.
|
|
1.
Central Japan International Airport
Central Japan International is built on an artificial island in Ise Bay, Tokoname City in Aichi Prefecture 35 km (22 miles) south of Nagoya in central Japan. It is the main
international gateway for the Chūbu region of Japan. The main terminal is shaped like a "T," with three piers radiating from a central ticketing area. Centrair features the 4th Floor
Sky Town shopping center, accessible to the general public, with 61 shops and restaurants. organized into two "streets," Renga-dori and Chochin-yokocho. The Chochin-yokocho shops are
individually themed to have an authentic Japanese look.
2. Kansai Osaka Airport
Kansai International Airport is located on an artificial island in the middle of Osaka Bay. The KIX passenger terminal is a
single four-storey building and has a gross floor space of 296,043 square metres (3,186,580 sq ft). It is the longest airport
terminal in the world, at a total length of 1.7 km (1.1 mi) from end to end. It has a sophisticated people mover system called the Wing Shuttle.
3. Tokyo Haneda Airport
Although Haneda was originally the primary airport for the Tokyo region, it now shares that role with Narita International Airport. In 2010, a dedicated International terminal was opened in
conjunction with the completion of a fourth runway. Haneda handled 62,100,754 passengers in 2009. By passenger throughput, it was the second busiest airport in Asia and the fifth busiest in the world.
|
|
|
|
The World's Best Airports |
|
Hong Kong International Airport was named the Worlds Best Airport by air
travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was
also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the
Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named
Best Airport China. Amsterdam Schiphol Airport was 6th,
winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was
Best Airport Australia/Pacific and 8th worldwide.
Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named
Best Airport Northern Europe. |
| |
|
World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
|
|
|
Best Airport and Airport Hotel winners include |
|
|
|
King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore
International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International
Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf
International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport,
Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport,
Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo
International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport,
Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver
International Airport, Zurich Airport |
|
Airport of the Year
