World Airport Awards
World Airport Awards

The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards™ are the global benchmark of airport excellence and Quality ranking.



AWARD WINNERS 2011
Best Airports
Airport of the Year Most Improved Airport Best Low-Cost Airport Best Premium Service
Best Airport : by Region
Africa Asia Australia/Pacific China Europe India Middle East Central America North America South America Northern Europe Central Europe Southern Europe Western Europe Eastern Europe
Category Winners
Airport Shopping Security Processing Immigration Service International Transit Terminal Cleanliness Airport Washrooms Leisure Amenities Airport Dining Baggage Delivery
Best Staff Service
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Regional Airports
Africa Asia Australia/Pacific China Europe North America South America
Best Airport Hotels
Best in the World Best in Africa Best in Asia Best in Australia/Pacific Best in China Best in Europe Best in Middle East Best in North America Best in South America

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AWARDS ARCHIVE

2010 Airport Awards
2009 Airport Awards
World Airline Awards




Sofitel Heathrow Airport is the Best Airport Hotel in Europe


Best Airport Hotels : Europe

1

Sofitel London Heathrow

2

Kempinski Hotel Airport Munich

3

Mövenpick Hotel Zurich Airport

4

Hotel Sofitel Athens Airport

5

Hyatt Regency Paris CDG Hotel

6

Sheraton Frankfurt Airport Hotel

7

Sheraton Amsterdam Airport Hotel

8

Sheraton Paris CDG Airport Hotel

9

Radisson SAS Frankfurt

10

Radisson Blu Hotel Zurich Airport

 

WORLD'S BEST AIRPORT HOTELS

SKYTRAX Best Airport Hotel Awards are based on results from over 860,000 hotel guests that completed the hotel survey questionnaire, covering more than 194 airport hotels worldwide.

Hotel guests were asked to nominate their favourite airport hotel based on criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and the quality of staff service. The location and ease of transfer between terminal and hotel was also an important element of customer satisfaction.

 

Mr Vincent Madden, General Manager of Sofitel
Heathrow receives the 2011 Award



The World's Best Airport Hotels category recognises the best airport hotels across the globe. This is a popular customer survey, with over 860,000 travellers participating. Hotel guests were asked to nominate their favourite airport hotel based on wide ranging criteria - including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel proved an important item of customer satisfaction.

Sofitel London Heathrow ranked 3rd in the world and took the title as Best Airport Hotel in Europe. One of the most recent additions to the airport hotel market, Sofitel Heathrow which is connected to Terminal 5 lived up to its 5-star rating in terms of guest satisfaction. "This is another example where an airport hotel is delivering a top quality 5-star service that one could expect in a downtown or resort location" said Edward Plaisted of Skytrax.

Ranked 2nd Best Airport Hotel in Europe and 4th in the world, Kempinski Hotel Munich Airport proved to be one of the star performers, clean and comfortable rooms, a 2-minute walk from the terminal combined with high ratings for food and beverage facilities and friendly staff service, made this hotel stand out amongst many of its European rivals.



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The World's Best Airports

Hong Kong International Airport was named the Worlds Best Airport by air travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named Best Airport China. Amsterdam Schiphol Airport was 6th, winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was Best Airport Australia/Pacific and 8th worldwide. Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named Best Airport Northern Europe.

 

World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey



1. SOFITEL - London Heathrow Airport


Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites, 45 meeting rooms, 2 restaurants, 2 bars and a Tea Salon. The hotel also offers retail shops including a Hair Salon and Jewellery; a State-of-the-art Health Spa and Gym as well as on-site car park.



2. KEMPINSKI HOTEL - Munich Airport


Only a few steps from the terminals the hussle and noise of the Munich Airport is quickly forgotten when you enter the amazing Atrium of the Kempinski Hotel Airport Munich. With 389 rooms and suites, a stay becomes something quite special for guests. Every encounter at Kempinski Hotel Airport is linked to a comfortable experience. The Hotel is located between the terminal 1 and 2 surrounded of shops and restaurants. Distance to Munich downtown 36 km.



3. MOVENPICK HOTEL - Zurich Airport


The hotel is ideally located just 5 minutes from Zurich International Airport and 10 minutes from Zurich City Centre. This charming deluxe hotel offers comfort and style. The rooms are decorated with modern fabrics in light pleasant colours with fine parquet or soft carpet flooring and Carrara marble bathrooms. The completely renovated multi-functional meeting centre offers flexible meeting room layouts and state-of- the-art technology.



Best Airport and Airport Hotel winners include

King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport, Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport, Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport, Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver International Airport, Zurich Airport








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