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AWARD WINNERS 2011 |
| Best Airports |
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| Best Airport : by Region |
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| Category Winners |
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| Best Staff Service |
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| Best Regional Airports |
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| Best Airport Hotels |
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Barcelona Airport is named as the Best Airport in Southern Europe |
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World's Best Airports 2011 |
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SOUTHERN EUROPE |
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Barcelona Airport |
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Madrid Airport |
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Athens Airport |
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The Respected Airport Awards |
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The world’s largest, annual airport passenger satisfaction survey with 11 million air travellers from over 160 countries
participating. The survey evaluates customer experience across 39 different airport service and product factors. It analyses service
Quality for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services,
signage and directions, shopping and dining standards, staff service ... and much more. The survey is
globally respected for its total impartiality and independence, being regarded as the global benchmark of airport excellence and Quality ranking.
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Mr Fernando Echegaray, Director Barcelona Airport
receives the Best Airport Southern Europe award |
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Barcelona International Airport has been named Best Airport in Southern Europe at the 2011 World Airport Awards. The passenger survey asked
customers to rate the quality of service and airport facilities across 39 key performance indicators. In 2nd place is
Madrid Barajas Airport, ahead of Athens International Airport in 3rd.
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1. BARCELONA AIRPORT
Barcelona Airport is located 12 km southwest from Barcelona. The airport is the second largest in Spain behind
Madrid Barajas Airport. In 2010, over 29.2 million passengers used Barcelona Airport, making it the 10th
busiest airport in Europe. The new Terminal 1 was inaugurated in June 2009. Terminal 1 has got an area of
544,066 m2. Its facilities include 168 check-in counters, 60 jetways. The forecast is that the airport will be
able to handle 55 million passengers annually and will reach 90 operations an hour.
2. MADRID AIRPORT
Madrid-Barajas Airport is the main international airport serving Madrid. In 2010, over 49.8 million passengers
used Madrid Barajas, making it the country's largest and busiest airport, and in 2009 it was the world's 11th
busiest airport and Europe's fourth busiest airport. Terminal 4 was inaugurated February 2006, and is is one
of the world's largest airport terminals in terms of area, with 760,000 square meters in separate landside and
airside structures. It consists of a main building and a satellite building, which are approximately 2.5 km
apart. With this new addition, Barajas is designed to handle 70 million passengers annually.
3. ATHENS AIRPORT
thens Airport was opened in March 2001 to replace the now closed Athens Ellinikon Airport. The airport is
located between Markopoulo, Koropi, Spata and Loutsa, about 20 km to the east of central Athens. The airport
has two terminals - the Main Terminal, and Satellite Terminal accessible by a foot-tunnel from the Main
Terminal. A new above ground link to the midfield satellite terminal is under construction. The airport is
designed to be upgraded in coming years, and upgrades are planned in a six-phase framework. The first phase
allowed the airport to accommodate 16 million passengers a year, but was upgraded to 21 million passengers a
year. The sixth phase will allow the airport to accommodate as many as 50 million passengers a year.
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The World's Best Airports |
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Hong Kong International Airport was named the Worlds Best Airport by air
travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was
also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the
Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named
Best Airport China. Amsterdam Schiphol Airport was 6th,
winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was
Best Airport Australia/Pacific and 8th worldwide.
Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named
Best Airport Northern Europe. |
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World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
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Best Airport and Airport Hotel winners include |
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King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore
International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International
Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf
International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport,
Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport,
Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo
International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport,
Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver
International Airport, Zurich Airport |
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Airport of the Year
