|
AWARD WINNERS 2011 |
| Best Airports |
|
|
|
| Best Airport : by Region |
|
|
|
| Category Winners |
|
|
|
| Best Staff Service |
|
|
|
| Best Regional Airports |
|
|
|
| Best Airport Hotels |
|
|
|
|
|
Munich Airport is named Best Airport in Europe
and ranked 4th best in the world |
|
|
|
|
|
World's Best Airports 2011 |
|
EUROPE |
|
|
|
|
1 |
Munich Airport |
|
2 |
Amsterdam Schiphol Airport |
|
3 |
Zurich Airport |
|
|
|
|
 |
| |
|
|
|
|
The Respected Airport Awards |
|
The world’s largest, annual airport passenger satisfaction survey with 11 million air travellers from over 160 countries
participating. The survey evaluates customer experience across 39 different airport service and product factors. It analyses service
Quality for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services,
signage and directions, shopping and dining standards, staff service ... and much more. The survey is
globally respected for its total impartiality and independence, being regarded as the global benchmark of airport excellence and Quality ranking.
|
|
|
 |
| |
Mr Rainer Beeck, SVP Business Division Munich Airport
receives the Best Airport Europe award |
The passenger survey asked customers to rate the quality of
service and airport facilities across 39 key performance indicators.
Munich Airport was named Best Airport Europe and ranked 4th in the world - being a repeat winner of the Best Airport Europe title. "Convenience,
terminal comfort and Bavarian hospitality all seem to impress users of this Airport", said Edward Plaisted of Skytrax, "and clearly the overall consistency and reliability that users experience at this airport are a key factor
to their success."
|
|
1. MUNICH AIRPORT
With around 34.7 million passengers in 2010, Munich is the second-busiest passenger airport in Germany and ranks 7th among Europe's 10 leading airports. The airport has
its own visitors centre and is home to the Munich Airport Centre (MAC), which is a shopping, business and recreation facility located between its 2 terminals.
2. AMSTERDAM SCHIPHOL AIRPORT
Schiphol is an important European airport, ranking as Europe's 5th largest and the world's 15th largest by total passenger traffic, 45.3 million passengers passed through
the airport in 2010. Schiphol has large shopping areas both landside and airside, Schiphol Plaza shopping centre, located before customs, is popular with both air
passengers and non-travelling visitors.
3. ZURICH AIRPORT
Zürich Airport is located 12 Km (about 7 miles) from downtown Zürich. The Airport is served by approximately 60 airlines and charter services flying all over the globe.
Zurich Airport offers a large selection of shops, restaurants and services, with over 180 companies employing more than 20,000 people at the airport. The train system at
Zurich Airport connects passengers to destinations all over Switzerland, making it one of the most convenient airports for travel within central Europe.
|
|
|
|
The World's Best Airports |
|
Hong Kong International Airport was named the Worlds Best Airport by air
travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was
also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the
Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named
Best Airport China. Amsterdam Schiphol Airport was 6th,
winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was
Best Airport Australia/Pacific and 8th worldwide.
Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named
Best Airport Northern Europe. |
| |
|
World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
|
|
|
Best Airport and Airport Hotel winners include |
|
|
|
King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore
International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International
Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf
International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport,
Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport,
Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo
International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport,
Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver
International Airport, Zurich Airport |
|
Airport of the Year
