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AWARD WINNERS 2011 |
| Best Airports |
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| Best Airport : by Region |
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| Category Winners |
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| Best Staff Service |
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| Best Regional Airports |
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| Best Airport Hotels |
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Zurich Airport is the world's Best Airport for Baggage Delivery Service |
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World's Best Airports 2011 |
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Best Airport Baggage Delivery |
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Zurich Airport |
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2 |
Copenhagen Airport |
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3 |
Hamburg Airport |
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The Respected Airport Awards |
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The world’s largest, annual airport passenger satisfaction survey with 11 million air travellers from over 160 countries
participating. The survey evaluates customer experience across 39 different airport service and product factors. It analyses service
Quality for departure, arrival and transit, including terminal facilities, comfort and cleanliness, security and immigration services,
signage and directions, shopping and dining standards, staff service ... and much more. The survey is
globally respected for its total impartiality and independence, being regarded as the global benchmark of airport excellence and Quality ranking.
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Mr Pawel Kolatorski of Zurich Airport
receives
the Best Airport Baggage Delivery Award |
Zurich Airport was named Best Airport for Baggage Delivery at the 2011 World Airport Awards. The passenger survey asked
customers to rate the quality of service and airport facilities across 39 key performance indicators.
In 2nd place is Copenhagen Airport, ahead of Hamburg Airport in 3rd.
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1. ZURICH AIRPORT
Zurich Airport handled 22.9 million passengers in 2010. Zurich Airport railway station is located underneath
the terminal. There are trains to many parts of Switzerland. In 2003 Zurich Airport completed a major
expansion project including a new midfield terminal, and an automated underground train to move passengers
between the existing terminal complex and the new terminal. In November 2008, Unique Company announced a
complete renovation and rebuild of the old fingerdock 'B' structure.
2. COPENHAGEN AIRPORT
Copenhagen Airport is the main international airport serving Copenhagen, 8 kms south of Copenhagen city
centre. Copenhagen Airport handles 60 scheduled airlines and serves nearly 60,000 passengers per day - 21.5
million passengers passed through the facility in 2010, making it the busiest airport in the Nordic countries.
Copenhagen Airport has four terminals. The newest terminal is CPH Go is intended to be used by low-cost
airlines. Terminal 1 is used for all domestic flights. Terminals 2 and 3 handle international flights (both
Schengen and non-Schengen) and share a common airside passenger concourse as well as the arrivals section -
which houses customs and baggage claim and is physically located in Terminal 3.
3. HAMBURG AIRPORT
Fast, beautiful, modern. Thanks to the New Hamburg Airport flying from Hamburg will be even more convenient and easy. The New Hamburg Airport
includes the new Airport Plaza, framed by the two state-of-the-art passenger terminals; a dynamic parking guidance system; wide access roads;
additional parking spaces as well as a connection to the S-Bahn rapid transport system and the deluxe hotel within walking distance of the terminals.
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The World's Best Airports |
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Hong Kong International Airport was named the Worlds Best Airport by air
travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was
also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the
Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named
Best Airport China. Amsterdam Schiphol Airport was 6th,
winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was
Best Airport Australia/Pacific and 8th worldwide.
Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named
Best Airport Northern Europe. |
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World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
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Best Airport and Airport Hotel winners include |
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King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore
International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International
Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf
International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport,
Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport,
Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo
International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport,
Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver
International Airport, Zurich Airport |
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Airport of the Year
