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AIRPORT OF THE YEAR |
MOST IMPROVED AIRPORT |
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1. |
Hong Kong International Airport |
1. |
Shanghai Hongqiao International Airport |
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2. |
Singapore Changi Airport |
2. |
OR Tambo International Airport JNB |
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3. |
Incheon International Airport |
3. |
Bangalore International Airport |
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BEST PREMIUM SERVICE AIRPORT |
BEST AIRPORT FOR LOW-COST AIRLINES |
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1. |
Doha International Airport (Qatar Airways Premium Terminal) |
1. |
London Stansted Airport |
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2. |
Frankfurt Airport (Lufthansa First Class Terminal) |
2. |
Brussels Charleroi Airport |
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3. |
Abu Dhabi Airport (Etihad Airways Premium Check-In) |
3. |
Luton Airport |
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BEST AIRPORT - AFRICA |
BEST AIRPORT - ASIA |
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1. |
OR Tambo International Airport JNB |
1. |
Hong Kong International Airport |
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2. |
Cape Town International Airport |
2. |
Singapore Changi Airport |
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3. |
Durban King Shaka International Airport |
3. |
Incheon International Airport |
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BEST AIRPORT - AUSTRALIA/PACIFIC |
BEST AIRPORT - CHINA |
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1. |
Auckland International Airport |
1. |
Beijing Capital Intl Airport |
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2. |
Gold Coast Airport |
2. |
Shanghai Hongqiao Airport |
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3. |
Brisbane Airport |
3. |
Shanghai PuDong Airport |
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BEST AIRPORT - EUROPE |
BEST AIRPORT - MIDDLE EAST |
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1. |
Munich Airport |
1. |
Dubai International Airport |
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2. |
Amsterdam Schiphol Airport |
2. |
Abu Dhabi International Airport |
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3. |
Zurich Airport |
3. |
Bahrain International Airport |
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BEST AIRPORT - INDIA |
BEST AIRPORT - NORTH AMERICA |
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1. |
Bangalore Airport |
1. |
Vancouver International Airport |
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2. |
Hyderabad Airport |
2. |
Cincinnati/Northern Kentucky Airport |
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3. |
Delhi Airport |
3. |
Denver International Airport |
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BEST AIRPORT - CENTRAL AMERICA |
BEST AIRPORT - NORTHERN EUROPE |
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1. |
Tocumen Panama Airport |
1. |
Copenhagen Airport |
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2. |
San Jose Airport |
2. |
Helsinki Airport |
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3. |
Port of Spain Airport |
3. |
Oslo Airport |
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BEST AIRPORT - SOUTH AMERICA |
BEST AIRPORT - SOUTHERN EUROPE |
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1. |
Jorge Chávez International Airport |
1. |
Barcelona Airport |
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2. |
Guayaquil Airport |
2. |
Madrid Airport |
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3. |
Sao Paulo Guarulhos Airport |
3. |
Athens Airport |
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BEST AIRPORT - CENTRAL EUROPE |
BEST AIRPORT - EASTERN EUROPE |
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1. |
Munich Airport |
1. |
Moscow Domodedovo Airport |
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2. |
Zurich Airport |
2. |
Budapest Airport |
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3. |
Frankfurt Airport |
3. |
Moscow Sheremetyevo Airport |
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BEST AIRPORT - WESTERN EUROPE |
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1. |
Amsterdam Schiphol Airport |
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2. |
London Heathrow Airport |
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3. |
London City Airport |
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The world's most Prestigious Airport Awards |
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The World Airport Survey™ : 11 million air travellers from
over 160 countries make this the world’s largest, annual airport passenger
satisfaction survey, evaluating traveller experiences across 39 different
airport service and product factors. It analyses the airport experience for
departure, arrival and transit, including terminal facilities, comfort and
cleanliness, security and immigration services, signage and directions, shopping
and dining standards, staff service quality ... and much more. The survey is
held in highest esteem for its impartiality and independence, and is regarded as
the global benchmark of airport excellence and Quality ranking.
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World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey
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BEST AIRPORT HOTEL - WORLDWIDE |
BEST AIRPORT HOTEL - AFRICA |
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1. |
Regal Airport Hotel, Hong Kong |
1. |
InterContinental OR Tambo Airport |
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2. |
Crowne Plaza Changi Airport |
2. |
Garden Court OR Tambo Airport |
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3. |
Sofitel London Heathrow |
3. |
Novotel Cairo Airport |
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BEST AIRPORT HOTEL - ASIA |
BEST AIRPORT HOTEL - AUSTRALIA/PACIFIC |
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1. |
Regal Airport Hotel, Hong Kong |
1. |
Stamford Plaza Sydney Airport Hotel |
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2. |
Crowne Plaza Changi Airport |
2. |
Stamford Grand Adelaide Hotel |
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3. |
Langham Place Beijing Capital Airport |
3. |
Novotel Brisbane Airport Hotel |
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BEST AIRPORT HOTEL - CHINA |
BEST AIRPORT HOTEL - MIDDLE EAST |
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1. |
Langham Place Beijing Capital Airport |
1. |
Dubai International Hotel |
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2. |
Hilton Beijing Capital Airport |
2. |
Mövenpick Hotel Bahrain |
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3. |
Pullman Hotel Guangzhou Airport |
3. |
Millennium Airport Hotel Dubai |
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BEST AIRPORT HOTEL - EUROPE |
BEST AIRPORT HOTEL - NORTH AMERICA |
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1. |
Sofitel London Heathrow |
1. |
Fairmont Vancouver Airport |
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2. |
Kempinski Hotel Airport Munich |
2. |
Grand Hyatt Dallas/Fort Worth |
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3. |
Mövenpick Hotel Zurich Airport |
3. |
Westin Detroit Metropolitan |
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BEST AIRPORT HOTEL - SOUTH AMERICA |
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1. |
Sao Paulo Airport Marriott Hotel |
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2. |
Ramada Costa Del Sol Lima Airport Hote |
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3. |
Marriott Caracas Airport Hotel |
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BEST AIRPORT SHOPPING |
BEST AIRPORT SECURITY PROCESSING |
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1. |
London Heathrow Airport |
1. |
Taiwan Taoyuan International Airport |
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2. |
Singapore Changi Airport |
2. |
Central Japan International Airport |
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3. |
Dubai International Airport |
3. |
Incheon International Airport |
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BEST AIRPORT IMMIGRATION SERVICE |
BEST AIRPORT FOR INTERNATIONAL TRANSIT |
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1. |
Kuala Lumpur International Airport |
1. |
Singapore Changi Airport |
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2. |
Incheon International Airport |
2. |
Incheon International Airport |
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3. |
Beijing Capital International Airport |
3. |
Amsterdam Schiphol Airport |
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BEST AIRPORT TERMINAL CLEANLINESS |
BEST AIRPORT WASHROOMS |
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1. |
Incheon International Airport |
1. |
Beijing Capital International Airport |
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2. |
Beijing Capital International Airport |
2. |
Incheon International Airport |
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3. |
Singapore Changi Airport |
3. |
Hong Kong International Airport |
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BEST AIRPORT LEISURE AMENITIES |
BEST AIRPORT DINING |
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1. |
Singapore Changi Airport |
1. |
Hong Kong International Airport |
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2. |
Munich Airport |
2. |
London Heathrow Airport |
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3. |
Amsterdam Schiphol Airport |
3. |
Singapore Changi Airport |
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BEST AIRPORT FOR BAGGAGE DELIVERY |
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1. |
Zurich Airport |
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2. |
Copenhagen Airport |
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3. |
Hamburg Airport |
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BEST REGIONAL AIRPORT - AFRICA |
BEST REGIONAL AIRPORT - ASIA |
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1. |
King Shaka Durban Airport |
1. |
Centrair Nagoya Airport |
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2. |
Marrakech Menara Airport |
2. |
Kansai Osaka Airport |
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3. |
Sharm El Sheikh Airport |
3. |
Tokyo Haneda Airport |
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BEST REGIONAL AIRPORT - -
AUSTRALIA/PACIFIC |
BEST REGIONAL AIRPORT - CHINA |
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1. |
Gold Coast Airport |
1. |
Haikou Meilan Airport |
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2. |
Brisbane Airport |
2. |
Sanya Phoenix Airport |
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3. |
Christchurch Airport |
3. |
Xiamen International Airport |
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BEST REGIONAL AIRPORT - EUROPE |
BEST REGIONAL AIRPORT - NORTH AMERICA |
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1. |
Hamburg Airport |
1. |
Cincinnati/North Kentucky Airport |
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2. |
Dusseldorf Airport |
2. |
Denver Airport |
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3. |
Porto Airport |
3. |
San Francisco Airport |
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BEST REGIONAL AIRPORT - SOUTH AMERICA |
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1. |
Guayaquil Airport |
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2. |
Rio de Janeiro Airport |
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3. |
Caracas Airport |
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STAFF SERVICE EXCELLENCE - AFRICA |
STAFF SERVICE EXCELLENCE - ASIA |
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1. |
Cape Town International Airport |
1. |
Incheon International Airport |
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2. |
Johannesburg OR Tambo Airport |
2. |
Kuala Lumpur International Airport |
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3. |
Durban King Shaka Airport |
3. |
Singapore Changi Airport |
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STAFF SERVICE EXCELLENCE - AUSTRALIA/PACIFIC |
STAFF SERVICE EXCELLENCE -EUROPE |
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1. |
Gold Coast Airport |
1. |
Düsseldorf International Airport |
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2. |
Christchurch Airport |
2. |
Zurich Airport |
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3. |
Auckland International Airport |
3. |
Copenhagen Airport |
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STAFF SERVICE EXCELLENCE - MIDDLE EAST |
STAFF SERVICE EXCELLENCE - C AMERICA |
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1. |
Abu Dhabi International Airport |
1. |
Panama Tocumen International Airport |
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2. |
Muscat International Airport |
2. |
San Jose Juan Santamaria Airport |
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3. |
Dubai International Airport |
3. |
Piarco International Airport |
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STAFF SERVICE EXCELLENCE - NORTH AMERICA |
STAFF SERVICE EXCELLENCE - SOUTH AMERICA |
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1. |
Cincinnati/Northern Kentucky Int’l Airport |
1. |
Jorge Chavez International Airport Lima |
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2. |
Vancouver International Airport |
2. |
Guayaquil Airport |
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3. |
San Francisco International Airport |
3. |
Sao Paulo Guarulhos International Airport |
Airport of the Year
