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The leading global Awards for the World's Best Airports, as voted by travellers from over 160 countries in the largest airport Customer Satisfaction survey

2014 AWARD RESULTS
Global Airport Winners
Results : Summary Airport of the Year Best Domestic Airport Best Premium Airport Best Airport Terminal Most Improved Airport Best Low-Cost Airport Best Airport VIP Terminal
Best Airports by Size
Top 100 Airports 50 million+ passengers 40-50 million passengers 30-40 million passengers 20-30 million passengers 10-20 million passengers 5-10 million passengers under 5 million passengers
Best Airports by Region
Africa Asia Australia/Pacific China - International China - Domestic Europe       Central Europe       Eastern Europe       Northern Europe       Southern Europe       Western Europe India/C Asia Indian Ocean Middle East North America Russia & CIS South America Central America
Best Category Winners
Best Airport Shopping Best Airport Security Best Airport Immigration Best Transit Airport Best Airport Cleanliness Best Leisure Amenities Best Airport Dining Best Baggage Delivery
Best Regional Airports
Africa Asia China Europe Russia & CIS North America South America
Best Airport Staff
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Airport Hotels
Worldwide Africa Asia Australia/Pacific China Europe Middle East North America South America

PAST WINNERS
2013 Airport Awards
2012 Airport Awards
2011 Airport Awards
2010 Airport Awards
2009 Airport Awards
World Airline Awards


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2011 World Airport Awards - Results


World's Best Airport Rating - 2011

2011

 

2010

1

Hong Kong International Airport

3

2

Singapore Changi Airport

1

3

Incheon International Airport

2

4

Munich Airport

4

5

Beijing Capital International Airport

8

6

Amsterdam Schiphol Airport

7

7

Zurich Airport

6

8

Auckland International Airport

9

9

Kuala Lumpur International Airport

5

10

Copenhagen Airport

15

© 2011 Copyright Skytrax

 



Most Improved Airport

1

Shanghai Hongqiao International Airport

2

OR Tambo International Airport JNB

3

Bangalore International Airport

 

Best Premium Service Airport

1

Qatar Airways : Doha International Airport

2

Lufthansa : First Class Terminal Frankfurt Airport

3

Etihad Airways : Check-In Abu Dhabi Airport

 

Best Low-Cost Airport

1

London Stansted Airport

2

Brussels Charleroi Airport

3

Luton Airport

 

Best Airport - Africa

1

OR Tambo International Airport, Johannesburg

2

Cape Town International Airport

3

King Shaka International Airport, Durban

 

Best Airport - Asia

1

Hong Kong International Airport

2

Singapore Changi Airport

3

Incheon International Airport

 

Best Airport - Australia/Pacific

1

Auckland International Airport

2

Gold Coast Airport

3

Brisbane Airport

 


Best Airport - China

1

Beijing Capital International Airport

2

Shanghai Hongqiao Airport

3

Shanghai PuDong Airport

 


Best Airport - Europe

1

Munich Airport

2

Amsterdam Schiphol Airport

3

Zurich Airport

 

Best Airport - India

1

Bangalore International Airport

2

Hyderabad Rajiv Gandhi International Airport

3

Delhi International Airport

 

Best Airport - Middle East

1

Dubai International Airport

2

Abu Dhabi International Airport

3

Bahrain International Airport

 


Best Airport - North America

1

Vancouver International Airport Airport

2

Cincinnati/Northern Kentucky International Airport

3

Denver International Airport

 

Best Airport - South America

1

Jorge Chávez International Airport, Lima

2

Guayaquil Airport

3

Sao Paulo Guarulhos International Airport

 

Best Airport - Northern Europe

1

Copenhagen Airport

2

Helsinki Airport

3

Oslo Airport

 

Best Airport - Central Europe

1

Munich Airport

2

Zurich Airport

3

Frankfurt Airport

 

Best Airport - Southern Europe

1

Barcelona Airport

2

Madrid Airport

3

Athens Airport

 

Best Airport - Western Europe

1

Amsterdam Schiphol Airport

2

London Heathrow Airport

3

London City Airport

 

Best Airport - Northern Europe

1

Copenhagen Airport

2

Helsinki Airport

3

Oslo Airport

 

Best Airport - Eastern Europe

1

Moscow Domodedovo Airport

2

Budapest Airport

3

Moscow Sheremetyevo Airport

 

Best Airport Shopping

1

London Heathrow Airport

2

Singapore Changi Airport

3

Dubai International Airport

 

Best Airport Security Processing

1

Taiwan Taoyuan International Airport

2

Central Japan International Airport

3

Incheon International Airport

 

Best Immigration Service

1

Kuala Lumpur International Airport

2

Incheon International Airport

3

Beijing Capital International Airport

 

Best International Transit Airport

1

Singapore Changi Airport

2

Incheon International Airport

3

Amsterdam Schiphol Airport

 

Best Airport Terminal Cleanliness

1

Incheon International Airport

2

Beijing Capital International Airport

3

Singapore Changi Airport

 

Best Airport Washrooms

1

Beijing Capital International Airport

2

Incheon International Airport

3

Hong Kong International Airport

 

Best Airport Leisure Amenities

1

Singapore Changi Airport

2

Munich Airport

3

Amsterdam Schiphol Airport

 

Best Airport Dining

1

Hong Kong International Airport

2

London Heathrow Airport

3

Singapore Changi Airport

 

Best Airport Baggage Delivery

1

Zurich Airport

2

Copenhagen Airport

3

Hamburg Airport


Best Regional Airport Africa

1

King Shaka International Airport

2

Marrakech Menara Airport

3

Sharm El Sheikh Airport

 

Best Regional Airport Asia

1

Central Japan International Airport

2

Kansai Osaka Airport

3

Tokyo Haneda Airport

 

Best Regional Airport Australia

1

Gold Coast Airport

2

Brisbane Airport

3

Christchurch International Airport

 

Best Regional Airport China

1

Haikou Meilan International Airport

2

Sanya Phoenix International Airport

3

Xiamen International Airport

 

Best Regional Airport Europe

1

Hamburg Airport

2

Düsseldorf Airport

3

Porto Airport

 

Best Regional Airport N America

1

Cincinnati/Northern Kentucky International Airport

2

Denver International Airport

3

San Francisco International Airport

 

Best Regional Airport S America

1

Guayaquil Airport

2

Rio de Janeiro Airport

3

Caracas Airport

 

Best Airport Hotels 2011

1

Regal Airport Hotel Hong Kong (HKG)

2

Crowne Plaza Changi Airport (SIN)

3

Sofitel London Heathrow (LHR)

4

Kempinski Hotel Airport Munich (MUC)

5

Fairmont Vancouver Airport (YVR)

6

Langham Place Beijing Capital Airport (PEK)

7

Pan Pacific Kuala Lumpur Airport (KUL)

8

Hyatt Regency Incheon (ICN)

9

Stamford Plaza Sydney Airport Hotel (SYD)

10

Novotel Suvarnabhumi Airport Bangkok (BKK)

 

Best Airport Hotels : Africa

1

InterContinental OR Tambo Airport

2

Garden Court OR Tambo Airport

3

Novotel Cairo Airport

4

Southern Sun Maputo

5

Iberotel Cairo Airport Hotel

 

Best Airport Hotels : Asia

1

Regal Airport Hotel Hong Kong (HKG)

2

Crowne Plaza Changi Airport (SIN)

3

Langham Place Beijing Capital Airport (PEK)

4

Pan Pacific Kuala Lumpur Airport (KUL)

5

Hyatt Regency Incheon (ICN)

6

Novotel Suvarnabhumi Airport Bangkok (BKK)

7

Hilton Beijing Capital Airport (PEK)

8

Hong Kong SkyCity Marriott Hotel (KHG)

9

Hyatt Regency Mumbai (BOM)

10

Novotel Hong Kong Citygate (HKG)

 

Best Hotels : Australia/Pacific

1

Stamford Plaza Sydney Airport Hotel

2

Stamford Grand Adelaide Hotel

3

Novotel Brisbane Airport

4

Mercure Hotel Sydney Airport

5

Hilton Melbourne Airport

6

Mercure Hotel Nadi Fiji

7

Mantra Tullamarine Hotel Melbourne

8

Copthorne Commodore Christchurch Airport

9

Auckland Jet Park Airport Hotel

 

Best Airport Hotels : China

1

Langham Place Beijing Capital Airport

2

Hilton Beijing Capital Airport

3

Pullman Hotel Guangzhou Airport

4

Crowne Plaza International Airport Hotel Beijing

5

Ramada Pudong Airport Hotel

6

Shanghai International Airport Hotel

 

Best Airport Hotels : Europe

1

Sofitel London Heathrow

2

Kempinski Hotel Airport Munich

3

Mövenpick Hotel Zurich Airport

4

Hotel Sofitel Athens Airport

5

Hyatt Regency Paris CDG Hotel

6

Sheraton Frankfurt Airport Hotel

7

Sheraton Amsterdam Airport Hotel

8

Sheraton Paris CDG Airport Hotel

9

Radisson SAS Frankfurt

10

Radisson Blu Hotel Zurich Airport

 

Best Airport Hotels : Middle East

1

Dubai International Hotel

2

Mövenpick Hotel Bahrain

3

Millennium Airport Hotel Dubai

4

Oryx Rotana Doha Int'l Airport

5

Radisson Blu Royal Suite Hotel Jeddah

6

Golden Tulip Seeb Muscat

7

Golden Tulip Airport Amman

 

Best Airport Hotels : N America

1

Fairmont Vancouver Airport

2

Grand Hyatt Dallas/Fort Worth

3

Westin Detroit Metropolitan

4

Hyatt Regency San Francisco Airport

5

Tampa Airport Marriott

6

Marriott Atlanta International Airport

7

Hilton Atlanta Airport Hotel

8

Hilton Chicago O'Hare Airport

9

Sheraton Gateway Toronto

10

Westin Washington Dulles Airport

 

Best Airport Hotels : S America

1

Sao Paulo Airport Marriott Hotel

2

Ramada Costa Del Sol Lima Airport Hotel

3

Marriott Caracas Airport Hotel

4

Sheraton Bogota Hotel

5

Luxor Airport Hotel Rio de Janeiro

6

Holiday Inn Santiago Airport Hotel

 

Best Airport Staff Africa

1

Cape Town International Airport

2

Johannesburg OR Tambo Airport

3

Durban King Shaka Airport

 

Best Airport Staff Asia

1

Incheon International Airport

2

Kuala Lumpur International Airport

3

Singapore Changi Airport

 

Best Airport Staff Australia/Pacific

1

Gold Coast Airport

2

Christchurch International Airport

3

Auckland International Airport

 

Best Airport Staff Europe

1

Düsseldorf International Airport

2

Zurich Airport

3

Copenhagen Airport

 

Best Airport Staff Middle East

1

Abu Dhabi International Airport

2

Muscat International Airport

3

Dubai International Airport

 

Best Airport Staff Central America

1

Panama Tocumen International Airport

2

San Jose Juan Santamaria Airport

3

Piarco International Airport

 

Best Airport Staff North America

1

Cincinnati/Northern Kentucky International Airport

2

Vancouver International Airport Airport

3

San Francisco International Airport

 

Best Airport Staff South America

1

Jorge Chavez International Airport

2

Guayaquil Airport

3

Sao Paulo Guarulhos International Airport

 





 

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