Kuala Lumpur Int'l Airport : Winner of Best Airport Immigration Award The Passenger's Choice Awards

KUALA LUMPUR INTERNATIONAL AIRPORT (KLIA) WINS AWARD FOR BEST AIRPORT IMMIGRATION SERVICE IN THE 2010 SKYTRAX WORLD AIRPORT AWARDS

The Skytrax World Airport Awards were announced at the first live Awards ceremony in Brussels, Belgium, as part of the Passenger Terminal Expo. Attended by top management from airports around the world, 30 different awards were presented by Skytrax Chairman, Mr Edward Plaisted.

Kuala Lumpur International Airport (KLIA) was named as winner of the Best Airport Immigration Service award, ahead of Beijing Capital International Airport (2nd) and Singapore Changi Airport (3rd). The Award for Best Airport Immigration Service was presented to Hj Aznan Othman of KLIA.

Commenting on the KLIA success in winning this Award, Skytrax Chairman, Mr Edward Plaisted said "This is one of those functions in an airport experience where the traveller primarily wants speed and efficiency, but what was particularly highlighted in the KLIA success for this category was the added-value features that include a friendly and interactive level of service. Something that costs no extra to provide, but this style of service certainly serves to enhance the travel experience."

KEY AIRPORT AWARDS » Airport of the Year » Most Improved Airport » Best Low-Cost Airport BEST AIRPORTS - BY CATEGORY » Best Immigration Service » Best Baggage Delivery » Best Airport Shopping » Best Leisure Amenities » Best Security Processing » Best International Transit » Best Terminal Cleanliness » Best Airport Washrooms » Best Airport Dining BEST AIRPORTS - BY REGION » Best Airport : Asia » Best Airport : Australia/Pacific » Best Airport : China » Best Airport : India » Best Airport : Europe » Best Airport : Middle East » Best Airport : Africa » Best Airport : South America » Best Airport : North America » Best Airport : Central America » Best Airport : North Europe » Best Airport : South Europe » Best Airport : West Europe » Best Airport : East Europe    STAFF SERVICE EXCELLENCE AWARDS » Staff Excellence - Europe » Staff Excellence - Asia » Staff Excellence - Australia/Pacific » Staff Excellence - South East Asia » Staff Excellence - Africa

KLIA AIRPORT WINS THE 2010 BEST AIRPORT IMMIGRATION SERVICE AWARD Hj Aznan Othman, KLIA (right) Mr Edward Plaisted, Skytrax (left) BEST AIRPORT IMMIGRATION SERVICE 1 Kuala Lumpur International Airport 2 Beijing Capital International Airport 3 Singapore Changi Airport © 2010 Copyright Skytrax   (All rights reserved) THE SKYTRAX WORLD AIRPORT AWARDS The World Airport Awards™ are based on the results from 9.8 million questionnaires completed by 100 different nationality of airline passengers in 2009/2010, covering more than 210 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors -  from check-in, arrivals, transfer through to departure at the gate.  Operating since 1999, the survey is held in highest esteem for its clarity of process and rigorously applied rules of complete independence. Any further enquiries should be directed to: Mr Peter Miller - Marketing Director SKYTRAX RESEARCH E-mail: miller@airlinequality.com