Zurich Airport : Winner of Best Airport Terminal Cleanliness Award The Passenger's Choice Awards

ZURICH AIRPORT WINS AWARD FOR BEST AIRPORT TERMINAL CLEANLINESS IN THE 2010 SKYTRAX WORLD AIRPORT AWARDS

The Skytrax World Airport Awards were announced at the first live Awards ceremony in Brussels, Belgium, as part of the Passenger Terminal Expo. Attended by top management from airports around the world, 30 different awards were presented by Skytrax Chairman, Mr Edward Plaisted.

Zurich Airport was named as winner of the Best Airport Terminal Cleanliness award, ahead of Incheon International Airport (2nd) and Beijing Capital International Airport (3rd). The Award for Best Airport Terminal Cleanliness was presented to Mr Emanuel Fleuti, Head of Environment at Zurich Airport.

Commenting on Zurich Airport's success in winning this Award, Skytrax Chairman, Mr Edward Plaisted said "This aspect of the airport experience is such a critical factor towards ensuring good customer satisfaction levels. Whilst travellers may expect every airport to be presented in a clean and pristine condition, it is a fact of life that many airports fail to deliver sufficient quality levels in this area - and in stark contrast, Zurich Airport was singled out for the way in which it consistently provides very high standards of cleanliness throughout all areas of the terminal buildings."

KEY AIRPORT AWARDS » Airport of the Year » Most Improved Airport » Best Low-Cost Airport BEST AIRPORTS - BY CATEGORY » Best Immigration Service » Best Baggage Delivery » Best Airport Shopping » Best Leisure Amenities » Best Security Processing » Best International Transit » Best Terminal Cleanliness » Best Airport Washrooms » Best Airport Dining BEST AIRPORTS - BY REGION » Best Airport : Asia » Best Airport : Australia/Pacific » Best Airport : China » Best Airport : India » Best Airport : Europe » Best Airport : Middle East » Best Airport : Africa » Best Airport : South America » Best Airport : North America » Best Airport : Central America » Best Airport : North Europe » Best Airport : South Europe » Best Airport : West Europe » Best Airport : East Europe    STAFF SERVICE EXCELLENCE AWARDS » Staff Excellence - Europe » Staff Excellence - Asia » Staff Excellence - Australia/Pacific » Staff Excellence - South East Asia » Staff Excellence - Africa

ZURICH AIRPORT WINS THE 2010 BEST AIRPORT BAGGAGE DELIVERY AWARD Mr Emanuel Fleuti, Zurich Airport (right) Mr Edward Plaisted, Skytrax (left) BEST AIRPORT TERMINAL CLEANLINESS 1 Zurich Airport 2 Incheon International Airport 3 Beijing Capital International Airport © 2010 Copyright Skytrax   (All rights reserved) THE SKYTRAX WORLD AIRPORT AWARDS The World Airport Awards™ are based on the results from 9.8 million questionnaires completed by 100 different nationality of airline passengers in 2009/2010, covering more than 210 airports worldwide. The survey evaluates traveller experiences across 39 different airport service and product factors -  from check-in, arrivals, transfer through to departure at the gate.  Operating since 1999, the survey is held in highest esteem for its clarity of process and rigorously applied rules of complete independence. Any further enquiries should be directed to: Mr Peter Miller - Marketing Director SKYTRAX RESEARCH E-mail: miller@airlinequality.com