AUCKLAND INTERNATIONAL AIRPORT IS NAMED WINNER OF THE BEST AIRPORT AUSTRALIA/PACIFIC AWARD AT THE 2010 SKYTRAX WORLD AIRPORT AWARDS
Auckland International Airport has celebrated the news that it has been named the world’s "Best Airport Australia Pacific" by Skytrax -
the award based on the votes of more than 9.8 million travellers from over 100 different countries. A double celebration was in order for
New Zealand’s Auckland International Airport who walked away with the two top awards for the Australia / Pacific region at the 2010 Skytrax
World Airport Awards. As well as beating off stiff competition to win the Best Airport Australia Pacific trophy, Auckland also triumphed in
the Staff Service Excellence category for the region.
Auckland remained in the top 10 for the overall airport survey moving up one place to 9th this year – the only airport from the
Australia / Pacific region to accomplish this, and one of only 4 airports from outside Asia to make this elite list.
Announced at The Skytrax World Airport Awards ceremony, held at the Passenger Terminal Expo 2010 in Brussels, Belgium, Skytrax World
Airport Awards are the industry’s most extensive air traveller-based awards, with the survey of airport customers conducted between July 2009 and March 2010.
Edward Plaisted, Chairman of Skytrax said: "Auckland International Airport has been improving it's overall global ranking during the
years of the World Airport Survey, and I congratulate them on achieving this Best Airport Australia Pacific title in 2010. The staff
service at Auckland Airport was a clear reason why this airport has performed so well this year, and continued to improve its standing
within the overall survey. Many survey respondents commented on pleasant security and immigration staff, as well as improvements in
the standard of passenger service information. The top 5 Airports for the Australia / Pacific region was headed by Auckland in 1st
with the remaining airports being Brisbane 2nd, Sydney, Melbourne and Adelaide who achieved 3rd, 4th and 5th respectively."
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BEST AIRPORTS - BY CATEGORY |
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BEST AIRPORTS - BY REGION |
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STAFF SERVICE EXCELLENCE AWARDS |
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AUCKLAND INT'L AIRPORT WINS THE BEST AIRPORT IN AUSTRALIA/PACIFIC AWARD |
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Mr Tony Gollin, COO Auckland International Airport (right)
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Mr Edward Plaisted, Skytrax (left) |
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BEST AIRPORT : AUSTRALIA/PACIFIC |
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1 |
Auckland International Airport |
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2 |
Brisbane Airport |
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3 |
Melbourne Airport |
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© 2010 Copyright Skytrax (All rights reserved) |
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THE SKYTRAX WORLD AIRPORT AWARDS
The World Airport Awards™ are based on the results from 9.8 million
questionnaires completed by 100 different nationality of airline passengers in 2009/2010, covering more than 210 airports worldwide.
The survey evaluates traveller experiences across 39
different airport service and product factors - from check-in, arrivals,
transfer through to departure at the gate. Operating since 1999, the
survey is held in highest esteem for its clarity of process and rigorously
applied rules of complete independence.
Any further enquiries should be directed to:
Mr Peter Miller
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Marketing Director
SKYTRAX RESEARCH
E-mail:
miller@airlinequality.com
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