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The World Airport Awards


  2010 World Airport Awards : results



Singapore Changi Airport is the world's best Airport in 2010



The Skytrax World Airport Awards were announced at the first live ceremony in Brussels, Belgium, as part of Passenger Terminal Expo. Attended by top management from airports around the world, 30 different awards were presented by the Chairman of Skytrax, Mr Edward Plaisted.

The top title as World's Best Airport went to Singapore Changi Airport, named Airport of the Year 2010 - Singapore Changi Airport also taking the titles for Best Airport Leisure Amenities and Best Airport Asia.

Commenting on their success, Changi Airport Group’s Chief Executive Officer, Mr Lee Seow Hiang, CEO of Changi Airport group said "Changi’s success would not be possible without the affirmation, encouragement and feedback that we have received from our stakeholders, including the millions of passengers and visitors we serve every year. This has motivated us to continue to improve and innovate. We are honoured to receive the Skytrax World's Best Airport award and thank everyone for their vote of confidence. In an ever-competitive operating landscape, this is also a testament to the hard work and tireless efforts of all airport staff and partners in the Changi community to deliver the Changi Experience. I want to thank them too for their contributions."

"This was yet again an extremely competitive survey, and with over 9.8 million completed survey interviews, it was a very close finish with Singapore Changi edging ahead from Incheon International Airport, to take the 2010 title as World's Best Airport" said Edward Plaisted.




WORLD'S TOP 10 AIRPORTS

2010

 

2009

1

Singapore Changi Airport

3

2

Incheon International Airport

1

3

Hong Kong International Airport

2

4

Munich Airport

5

5

Kuala Lumpur International Airport

7

6

Zurich Airport

4

7

Amsterdam Schiphol Airport

8

8

Beijing Capital International Airport

17

9

Auckland Int'l Airport

10

10

Bangkok Suvarnabhumi Airport

16

© 2010 Copyright Skytrax (All rights reserved)



Hong Kong slipped from 2nd to 3rd position, with Munich Airport moving up to 4th in the world, and Kuala Lumpur International Airport also edging up the global quality rating, into 5th from 7th in 2009. Zurich Airport and Amsterdam remain in the World's Top 10 airports, Zurich Airport having slipped 2 positions compared to 2009, and Amsterdam Schiphol moving up from 8th to 7th in 2010.

Real improvement was demonstrated by Beijing Capital International Airport, ranked 8th in the world for 2010, and moving up from 17th in 2009. "we are delighted to see Beijing Airport rise up to the world's Top 10 airports this year" said Edward Plaisted of Skytrax. "I hope they can maintain their momentum of change and improvement, and we are already looking forward to the 2011 survey result."

Auckland International Airport was another improver, up from 10th position in 2009 to 9th this year. Auckland Int'l Airport were also named as winner of the Best Airport Australia / Pacific title, and walked away with the Award for Staff Service Excellence in the same region.

Completing the top 10 list is Bangkok Suvarnabhumi Airport, entering for the first time ever, and moving up from 16th position in 2009. "Change and improvement is clearly coming through at a faster pace in Bangkok Suvarnabhumi Airport" said Plaisted. "With the long-awaited express rail service from Bangkok Suvarnabhumi to downtown Bangkok finally slated to open in 2010, we would expect to see some continued improvement for this airport's rankings in future surveys."



The Trusted Airport Survey



Best Airport and Airport Hotel winners include

King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport, Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport, Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport, Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver International Airport, Zurich Airport



2010 World Airport Award details

  Airport of the Year - 2010

  Most Improved Airport - 2010

  Best Low-Cost Airport - 2010

  Best Airport : Asia - 2010

  Best Airport : Australia/Pacific - 2010

  Best Airport : China - 2010

  Best Airport : India - 2010

  Best Airport : Europe - 2010

  Best Airport : Middle East - 2010

  Best Airport : Africa - 2010

  Best Airport : South America - 2010

  Best Airport : North America - 2010

  Best Airport : Central America - 2010

  Best Airport : North Europe - 2010

  Best Airport : South Europe - 2010

  Best Airport : West Europe - 2010

  Best Airport : East Europe - 2010

  Best Immigration Service - 2010

  Best Baggage Delivery - 2010

  Best Airport Shopping - 2010

  Best Leisure Amenities - 2010

  Best Security Processing - 2010

  Best International Transit - 2010

  Best Terminal Cleanliness - 2010

  Best Airport Washrooms - 2010

  Best Airport Dining - 2010

  Staff Excellence - Europe - 2010

  Staff Excellence - Asia - 2010

  Staff Excellence - Australia/Pacific - 2010

  Staff Excellence - South East Asia - 2010

  Staff Excellence - Africa - 2010

 







 

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