World Airport Awards
World Airport Awards

The most prestigious accolades for the world airport industry. Travellers from over 160 countries take part in the world’s largest, annual airport passenger satisfaction survey, to decide award winners. The World Airport Awards™ are the global benchmark of airport excellence and Quality ranking.



AWARD WINNERS 2011
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Airport of the Year Most Improved Airport Best Low-Cost Airport Best Premium Service
Best Airport : by Region
Africa Asia Australia/Pacific China Europe India Middle East Central America North America South America Northern Europe Central Europe Southern Europe Western Europe Eastern Europe
Category Winners
Airport Shopping Security Processing Immigration Service International Transit Terminal Cleanliness Airport Washrooms Leisure Amenities Airport Dining Baggage Delivery
Best Staff Service
Africa Asia Australia/Pacific Europe Middle East Central America North America South America
Best Regional Airports
Africa Asia Australia/Pacific China Europe North America South America
Best Airport Hotels
Best in the World Best in Africa Best in Asia Best in Australia/Pacific Best in China Best in Europe Best in Middle East Best in North America Best in South America

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2009 Airport Awards
World Airline Awards




Incheon International Airport is named as the World's Best Airport for 2009



LONDON - 9th June 2009  :  Incheon International Airport (Seoul, S Korea) has been named World's Best Airport for 2009, in the World Airport Survey results published by Skytrax.

The most prolific World's Best Airport winner in recent years, Hong Kong International Airport, was pipped into 2nd place by Incheon International, with Singapore Changi Airport ranking 3rd best in the world, according to the latest passenger satisfaction rankings. Skytrax reported that the final winning margins between these top 3 positions was the smallest ever known for such a large global project,  and at one stage it looked possible there might be a dead-heat result between these top three airports.

The Top 10 Airports in the world for 2009 :

 


WORLD'S TOP 10 AIRPORTS

2009

 

2008

1

Incheon International Airport

3

2

Hong Kong International Airport

1

3

Singapore Changi

2

4

Zurich

8

5

Munich

5

6

Kansai

6

7

Kuala Lumpur

4

8

Amsterdam

11

9

Centrair Nagoya

12

10

Auckland

20

© 2009 Copyright Skytrax (All rights reserved)

 


  Incheon International Airport is named the traveller's favourite after being voted the World's Best Airport in the 2009 World Airport Awards™  

   

Zurich Airport ranks 4th worldwide, and this year took the title as best Airport Europe - ahead of Munich Airport (5th) and Kansai (6th). Munich and Kansai hold the same rating as in the global Top 10 airports for 2008, with Kuala Lumpur slipping from 4th to 7th in 2009.

Amsterdam Schiphol returns to the global Top 10 airports, ranking 8th, with Centrair Nagoya entering the top 10 for the first time, in 9th position ahead of Auckland International Airport, ranked 10th.

"We congratulate Incheon International Airport for achieving this title as World's Best Airport for 2009" said Skytrax CEO, Mr Edward Plaisted. "Incheon is an airport that has been in the global top 5 ranking for the World Airport Awards during the past 5-6 years, and it is a great achievement for them to secure this premier mark of customer satisfaction.  Over the last 10 years, the Skytrax World Airport Awards have become recognised as the trusted, global symbol of quality for airports. Our survey participants represent the most experienced, diverse and discerning travellers in the marketplace. Airports throughout the world recognize the inherent value that comes with the World Airline Awards endorsement."

"An airport is looking to deliver world-class standards that will persuade customers to want to use it again, and achieving this loyalty demands the highest levels of quality leadership consistency. It is very clear from the 2009 survey results that Incheon International is setting the current global Quality benchmark across these front-line airport service categories." added Plaisted.

Commenting on the 2009 World's Best Airport Award, Mr C W Lee (President & CEO) of  Incheon International Airport Corporation) said ... "It is a great honor and privilege to be the winner of 2009 World's Best Airport. Incheon International Airport will strive to provide an outstanding safety, convenience and service excellence with elegant cultural touches for our airport customers. In addition, as an airport benchmarked by airports around the world, we will offer a different level of experience and excellence to our customers."



BEST IN REGION AIRPORT AWARD WINNERS - 2009

BEST AIRPORT : AFRICA
Cape Town

BEST AIRPORT : ASIA
Incheon Int'l

BEST AIRPORT : AUSTRALIA/PACIFIC
Auckland

BEST AIRPORT : EUROPE
Zurich

BEST AIRPORT : MIDDLE EAST
Tel Aviv

BEST AIRPORT : NORTH AMERICA
Dallas/Fort Worth

BEST AIRPORT : SOUTH AMERICA
Lima

BEST AIRPORT : CENTRAL AMERICA
Panama


BEST IN CATEGORY AIRPORT AWARD WINNERS - 2009

BEST DUTY FREE SHOPPING
Dubai

EASIEST INTERNATIONAL TRANSIT AIRPORT
Incheon International

BEST AIRPORT DINING
Hong Kong

BEST SECURITY PROCESSING
Incheon International

CLEANEST AIRPORT WASHROOMS
Kansai

BEST TERMINAL CLEANLINESS
Incheon International

BEST BAGGAGE DELIVERY
Helsinki

BEST LEISURE AMENITIES
Singapore

BEST IMMIGRATION SERVICE
Kuala Lumpur



The SKYTRAX Guarantee



World's Best Airports 2011

Hong Kong International Airport was named the Worlds Best Airport by air travellers across the globe. A favourite of travellers worldwide, Changi Airport Singapore was a close runner up ranking 2nd in 2011. Incheon International Airport, the winner in 2009 was also in close contention, in 3rd place. Munich Airport ranked 4th in the world and won the Best Airport Europe title. Beijing Capital Airport continued its improvement in the global ratings, also named Best Airport China. Amsterdam Schiphol Airport was 6th, winning Best Airport Western Europe. Zurich Airport ranked 7th, Auckland Airport was Best Airport Australia/Pacific and 8th worldwide. Kuala Lumpur ranked in 9th, winning the Best Immigration category. Copenhagen Airport enters the Top 10 ranking and named Best Airport Northern Europe.

 

World Airport Awards honour airports that gained the highest passenger satisfaction ratings in the World Airport Survey




Best Airport and Airport Hotel winners include

King Shaka International Airport, Abu Dhabi International Airport, Amsterdam Airport Schiphol, Auckland International Airport, Bangalore International Airport, Barcelona Airport, Beijing Capital International Airport, Cape Town International Airport, Central Japan International Airport, Cincinnati/Northern Kentucky International Airport, Copenhagen Airport, Doha International Airport, Dubai International Airport, Düsseldorf International Airport, Gold Coast Airport, Guayaquil Airport, Haikou Meilan International Airport, Hamburg Airport, Hong Kong International Airport, Hotel Sofitel London Heathrow, Incheon International Airport, InterContinental Johannesburg OR Tambo Airport, Jorge Chávez International Airport, Kuala Lumpur International Airport, London Heathrow Airport, London Stansted Airport, Moscow Domodedovo Airport, Munich Airport, OR Tambo International Airport, Panama Tocumen Airport, Regal Airport Hotel, Sao Paulo Airport Marriott Hotel, Shanghai Hongqiao International Airport, Singapore Changi Airport, Stamford Plaza Sydney Airport Hotel, Taiwan Taoyuan International Airport, The Fairmont Vancouver Airport, Vancouver International Airport, Zurich Airport









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