Menu
Logo

Best Airport Staff Service

THE 2018 AWARD RESULTS
The Awards for Best Airport Staff service are most coveted Quality accolades that recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.
The World's Best Airport Staff
1Incheon
2Tokyo Haneda
3Taiwan Taoyuan
4Centrair Nagoya
5Singapore Changi
6Hong Kong
7Kansai
8Narita
9Amsterdam
10Vienna
Best Airport Staff in Africa
1Mauritius
2Cape Town
3Durban
4Johannesburg
5Seychelles
6Kigali
7Port Elizabeth
8Nairobi
9Marrakech
10Windhoek
Best Airport Staff in Asia
1Incheon
2Tokyo Haneda
3Taiwan Taoyuan
4Centrair Nagoya
5Singapore Changi
6Hong Kong
7Kansai
8Tokyo Narita
9Bangkok Suvarnabhumi
10Jakarta
Best Airport Staff in Australia/Pacific
1Perth
2Gold Coast
3Brisbane
4Sydney
5Auckland
6Christchurch
7Nadi
8Darwin
9Melbourne
10Hobart
Best Airport Staff in India & C Asia
1Delhi
2Bangalore
3Mumbai
4Hyderabad
5Ahmedabad
6Colombo
7Chittagong
8Kolkata
9Chennai
10Lahore
Best Airport Staff in China
1Chengdu
2Haikou
3Shanghai
4Shenzhen
5Sanya
6Xi'an
7Beijing Capital
8Xiamen
9Chongqing
10Guangzhou
Best Airport Staff in Europe
1Amsterdam
2Vienna
3Munich
4Hamburg
5Frankfurt
6Zurich
7Helsinki
8Rome Fiumicino
9London Heathrow
10Athens
Best Airport Staff in the Middle East
1Doha Hamad
2Dubai
3Abu Dhabi
4Muscat
5Salalah
6Beirut
7Sharjah
8Tel Aviv
9Dubai World Central
10Tehran IKA
Best Airport Staff in Central America
1Panama
2Bermuda
3Montego Bay
4Bridgetown
5Kingston
6Port of Spain
7San Juan
8Saint Martin
9San Jose
10Nassau
Best Airport Staff in North America
1San Francisco
2Denver
3Vancouver
4Cincinnati
5Minneapolis-Saint Paul
6Montréal
7Phoenix
8Seattle
9San Diego
10Houston Intercontinental
Best Airport Staff in South America
1Quito
2Lima
3Guayaquil
4Bogota
5Santiago
6Rio de Janeiro GIG
7La Paz / El Alto
8São Paulo GRU
9Recife
10Buenos Aires EZE
 
About the World Airport Awards

The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey. The survey is operated as an independent study, with no entry fees or charges to any airport, and the Awards ceremony is also provided to winning airports at no cost. The use of award logos and related information is free of any charge.

The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.

DISCLAIMER NOTICE: Whilst every effort has been made to ensure the accuracy of the information contained in our web pages, the content is naturally subject to change and Skytrax cannot guarantee its accuracy or currency. We reserve the right to make changes to the information on the site without notice.

© 2018 Copyright Skytrax. All rights reserved.