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World’s Best Airport Staff 2023

Incheon International Airport wins the top award for the World's Best Airport Staff service in 2023, ahead of Singapore Changi Airport in 2nd place and Tokyo Haneda Airport in 3rd position



Scroll down the page to view the full results by global regions

World’s Best Airport Staff 2023

The Awards for Best Airport Staff service recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.

1

Seoul Incheon

2

Singapore Changi

3

Tokyo Haneda

4

Tokyo Narita

5

Munich

6

Centrair Nagoya

7

Rome Fiumicino

8

Paris CDG

9

Kansai

10

Hong Kong

Best Airport Staff in Africa 2023

1

Cape Town

2

Mauritius

3

Durban King Shaka

4

Casablanca

5

Johannesburg

6

Kigali

7

Seychelles

8

Marrakech

9

Nairobi

10

Entebbe

Best Airport Staff in Australia/Pacific 2023

1

Melbourne

2

Brisbane

3

Gold Coast

4

Auckland

5

Sydney

6

Nadi

7

Adelaide

8

Cairns

9

Christchurch

10

Perth

Best Airport Staff in Asia 2023

1

Seoul Incheon

2

Singapore Changi

3

Tokyo Haneda

4

Tokyo Narita

5

Centrair Nagoya

6

Kansai

7

Haikou Meilan

8

Hong Kong

9

Shenzhen

10

Taiwan Taoyuan

Best Airport Staff in Central Asia / CIS 2023

1

Baku

2

Nur-Sultan

3

Tashkent

4

Almaty

5

Chisinau

6

Atyrau

7

Bishkek

8

Ashgabat

9

Yerevan

10

Samarkand

Best Airport Staff in China 2023

1

Haikou Meilan

2

Shenzhen

3

Guangzhou

4

Shanghai Hongqiao

5

Chengdu Tianfu

6

Beijing Daxing

7

Kunming

8

Changsha

9

Xi'an

10

Sanya Phoenix

Best Airport Staff in the Middle East 2023

1

Bahrain

2

Doha Hamad

3

Muscat

4

Dubai

5

Riyadh

6

Dammam

7

Abu Dhabi

8

Medina

9

Salalah

10

Jeddah

Best Airport Staff in Europe 2023

1

Munich

2

Rome Fiumicino

3

Paris CDG

4

Amsterdam Schiphol

5

Vienna

6

Madrid Barajas

7

Copenhagen

8

Istanbul

9

Helsinki-Vantaa

10

Zurich

Best Airport Staff in India & South Asia 2023

1

Hyderabad

2

Delhi

3

Bangalore

4

Mumbai

5

Goa

6

Kolkata

7

Chennai

8

Kozhikode

9

Ahmedabad

10

Colombo

Best Airport Staff in North America 2023

1

Montréal

2

Seattle-Tacoma

3

Cincinnati/Northern Kentucky

4

San Francisco

5

Vancouver

6

Houston Hobby

7

Calgary

8

Dallas/Fort Worth

9

Denver

10

San Antonio

Best Airport Staff in South America 2023

1

Quito

2

Lima

3

Santiago

4

Bogota

5

Rio de Janeiro GIG

6

Guayaquil

7

Buenos Aires EZE

8

Montevideo

9

São Paulo GRU

10

Mendoza

Best Airport Staff in Central America & Caribbean 2023

1

San Jose Juan Santamaría

2

Panama Tocumen

3

Bermuda

4

Port of Spain

5

Punta Cana

6

Aruba

7

Montego Bay

8

Kingston

9

Bridgetown

10

Antigua

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