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The World's Best Airports for Staff Service

THE AWARD DETAILS
Japan's airports score highly for Quality of Staff Service, with 4 of their major airports (Tokyo Haneda, Kansa, Centrair Nagoya and Tokyo Narita) ranking in the global Top 10 Airports. The Awards for Best Airport Staff service are coveted Quality accolades, representing the Quality performance of an airport's front-line staff across the many different functions that interface with customers - eg. Airport customer service staff, airport guides, staff in shops and restaurants, security staff etc.
The World's Best Airport Staff
1Seoul Incheon
2Tokyo Haneda
3Kansai
4Taiwan Taoyuan
5Singapore Changi
6Centrair Nagoya
7Vienna
8Hong Kong
9Tokyo Narita
10Munich
Best Airport Staff in Africa
1Cape Town
2Durban King Shaka
3Johannesburg
4Seychelles
5Mauritius
6East London
7Windhoek
8Port Elizabeth
9Nairobi
10La Réunion
Best Airport Staff in Asia
1Seoul Incheon
2Tokyo Haneda
3Kansai
4Taiwan Taoyuan
5Singapore Changi
6Centrair Nagoya
7Hong Kong
8Kuala Lumpur
9Tokyo Narita
10Bangkok Suvarnabhumi
Best Airport Staff in Australia/Pacific
1Perth
2Brisbane
3Christchurch
4Auckland
5Gold Coast
6Adelaide
7Sydney
8Melbourne
9Nadi International
10Cairns
Best Airport Staff in India & C Asia
1Delhi
2Mumbai
3Colombo
4Hyderabad
5Bengaluru
6Goa
7Chennai
8Chittagong
9Ahmedabad
10Amritsar
Best Airport Staff in Europe
1Vienna
2Munich
3Helsinki
4Copenhagen
5Cologne / Bonn
6Zurich
7Amsterdam Schiphol
8Dusseldorf
9Barcelona
10Hamburg
Best Airport Staff in the Middle East
1Doha Hamad
2Abu Dhabi
3Muscat
4Dubai
5Bahrain
6Sharjah
7Tel Aviv
8Tehran IKA
9Dubai World Central
10Beirut
Best Airport Staff in Central America
1Panama Tocumen
2Bermuda
3Kingston
4Port of Spain
5San Jose
6El Salvador
7Punta Cana
8Bridgetown
9Havana
10Montego Bay
Best Airport Staff in North America
1Seattle-Tacoma
2Vancouver
3Denver
4San Francisco
5Cincinnati/N Kentucky
6Toronto Pearson
7Houston IAH
8Minneapolis-St Paul
9Halifax Stanfield
10Montréal
Best Airport Staff in South America
1Bogota El Dorado
2Lima
3Quito
4Guayaquil
5Santiago
6Recifet
7Mendoza
8Buenos Aires EZE
9São Paulo GRU
10Caracas
 
About the World Airport Awards

The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The Awards are based on 13.25 million airport survey questionnaires completed by 106 different nationalities of airline customers during the survey period. The survey operated from June 2015 to February 2016, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.

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