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The World's Best Airports for Staff Service

THE 2017 AWARD RESULTS
The Awards for Best Airport Staff service are most coveted Quality accolades that recognise the combined Quality of Staff service (attitude, friendliness, efficiency) delivered across front-line positions at an airport. It includes staff working for Customer Help / Info counters, Immigration and Security staff, shops, food & beverage outlets - all customer facing staff.
The World's Best Airport Staff
1Taiwan Taoyuan
2Seoul Incheon
3Tokyo Haneda
4Singapore Changi
5Centrair Nagoya
6Kansai
7Kuala Lumpur
8Tokyo Narita
9Hong Kong
10Vienna
Best Airport Staff in Africa
1Durban King Shaka
2Cape Town
3Seychelles
4Johannesburg
5East London
6Mauritius
7Windhoek
8La Réunion
9Port Elizabeth
10Nairobi
Best Airport Staff in Asia
1Taiwan Taoyuan
2Seoul Incheon
3Tokyo Haneda
4Singapore Changi
5Centrair Nagoya
6Kansai Osaka
7Kuala Lumpur
8Tokyo Narita
9Hong Kong
10Gimpo
Best Airport Staff in Australia/Pacific
1Brisbane
2Auckland
3Perth
4Gold Coast
5Nadi
6Christchurch
7Sydney
8Adelaide
9Cairns
10Melbourne
Best Airport Staff in India & C Asia
1Mumbai
2Delhi
3Bengaluru
4Colombo
5Hyderabad
6Ahmedabad
7Goa
8Chennai
9Kolkata
10Chittagong
Best Airport Staff in China
1Haikou Meilan
2Shenzhen
3Xi'an
4Shanghai Hongqiao
5Sanya
6Chengdu
7Shanghai Pudong
8Guangzhou
9Chongqing
10Beijing Capital
Best Airport Staff in Europe
1Vienna
2Munich
3Amsterdam Schiphol
4Hamburg
5Cologne / Bonn
6Helsinki-Vantaa
7Zurich
8Frankfurt
9Copenhagen
10London Heathrow
Best Airport Staff in the Middle East
1Doha Hamad
2Muscat
3Bahrain
4Dubai
5Abu Dhabi
6Beirut
7Sharjah
8Tel Aviv
9Dubai World Central
10Amman
Best Airport Staff in Central America
1Panama Tocumen
2Port of Spain
3Kingston
4Bermuda
5San Jose
6El Salvador
7Punta Cana
8Havana
9Montego Bay
10Bridgetown
Best Airport Staff in North America
1Minneapolis-Saint Paul
2Vancouver
3Seattle
4Denver
5Cincinnati
6San Francisco
7Houston
8Atlanta
9Toronto Pearson
10Montréal
Best Airport Staff in South America
1Quito
2Bogota
3Lima
4Guayaquil
5Buenos Aires EZE
6Santiago
7Rio de Janeiro
8Mendoza
9Recife
10São Paulo GRU
 
About the World Airport Awards

The Skytrax World Airport Awards are the most prestigious accolades for the airport industry voted by customers in the largest, annual global airport customer satisfaction survey. The 2017 Awards are based on 13.82 million airport survey questionnaires completed by 105 different nationalities of airline customers during the survey period. The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The World Airport Awards are a global benchmark of airport excellence, and widely known as the Passengers Choice Awards.

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