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Best Airport Immigration

THE 2018 AWARD RESULTS
Taiwan Taoyuan Airport is named winner of the 2018 Award for "Best Airport Immigration Service" voted for by customers around the globe in the World Airport Survey. Chubu Centrair Airport in Nagoya takes 2nd place with Hong Kong International Airport in 3rd place.
Best Airport Immigration Service
1Taiwan Taoyuan
2Centrair Nagoya
3Hong Kong
4Copenhagen
5Helsinki
6Tokyo Haneda
7Zurich
8Singapore Changi
9Incheon
10Tokyo Narita
About the World Airport Awards

The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey. The survey is operated as an independent study, with no entry fees or charges to any airport, and the Awards ceremony is also provided to winning airports at no cost. The use of award logos and related information is free of any charge.

The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators - from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.

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